Associate Vice President, Revenue Cycle

The Associate Vice President, Revenue Cycle will lead and oversee the end-to-end revenue cycle management (RCM) functions for Springfield Clinic. Provide leadership, organizational and strategic direction to drive efficient, accurate and compliant revenue cycle management. Develop and implement strategies, processes and technology to continuously improve and manage the revenue cycle in a fast-paced, high-volume, evolving healthcare market.

Job Relationships

Reports to the CFO

Principal Responsibilities

• Lead all revenue cycle functions, including authorization, coding, charge capture, billing, collections, denials, and revenue integrity.
• Drive modernization of billing platforms and front-end digital tools. Lead optimization of EHR and RCM systems.

• Serve as a key partner to the CFO and executive team in aligning revenue cycle strategy with company-wide financial goals.

• Support payer contracting strategy and Value-Based Payment (VBP) readiness efforts.

• Determine the structure of the revenue cycle management team to maximize revenue cycle operations and cost.

• Build and maintain strong relationships with external vendors to ensure service quality, cost-effectiveness, and alignment with revenue cycle goals

• Collaborate closely with physicians and operations leadership to align revenue cycle processes with organizational workflows.

• Demonstrate success leading enterprise-wide revenue cycle transformation, workforce optimization, and technology modernization.
• Ensure compliance in all aspects of RCM activities including coding and billing rules and regulations by payer and state. Responsible for monitoring and responding to any legislation/regulatory billing changes.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• Bachelor's degree in Healthcare Administration, Finance, Accounting, Business Management, or related field is required; Master's degree preferred.
• Minimum of 10 years of progressive RCM leadership experience. Experience with billing and collections at a multi-specialty medical group preferred.

Knowledge, Skills and Abilities

• Demonstrate positive energy when interacting with internal and external colleagues.
• Excellent communicator and team builder with the ability to drive alignment and cultural buy-in across clinical, financial, and operational teams.
• Excellent multitasking, organizational, and time management skills.
• Excellent attention to detail and follow through skills.

Working Environment

• This job operates in a professional office environment.

• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHI/Privacy Level

HIPAA 1