Food & Beverage Manager (Cowboys Club : Private Members Club)

Cowboys Club Manager

Founded in 2008, Legends' operating divisions worldwide include Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, Growth Enterprises offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

Cowboys Club is a private social club and restaurant, where members can socialize, collaborate, relax and entertain in an atmosphere that is passionate about Dallas Cowboys football. Cowboys Club is located at The Star in Frisco, Texas where the Dallas Cowboys train and work year round.

The club creates an environment inviting for Cowboys' players, coaches and executives to socialize. Members will have exclusive looks inside the organization's daily operations, training camp and team practices. Members-only events, including coach and player chalk talks covering business and football operations from the driving vision of owner Jerry Jones to a breakdown of the team's draft picks, will give the members opportunities to engage their family, friends and clients.

Essential Functions

• Oversee the flow of guests within the club by managing the reservations system and host team
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
• Oversee day to day operations including : staff assignments, side-work supervision, inventory management and closing procedures including cash handling and POS reporting.
• Conduct pre-shift meetings to inform staff about daily specials, VIP guests and reservations for that day
• Act as a sommelier by using wine and cocktail knowledge to make informed wine and beverage pairing recommendations
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
• Work with Concierge to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
• Order or requisition supplies and equipment for tables and serving stations
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards; investigate food quality and service complaints.
• Proactively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
• Responsible for ensuring that all financial (invoices, reporting) and HR / Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Supervise general cleaning tasks using standard products as assigned to adhere to health standards. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency / effectiveness
• Ensure a safe working and guest environment to reduce the risk of injury and accidents
• Other duties as assigned

Knowledge, Skills and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Required Qualifications :

Preferred Qualifications :

Physical Requirements :

Environmental Working Conditions :

Compensation :

Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions :

Location : On Site - Cowboys Club Frisco, TX

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.