YouthBuild Career Coach

JOB TITLE :   YouthBuild Career Coach

DIVISION :   Youth Services

DEPARTMENT :   YouthBuild

LOCATION :   Youth Reengagement Center – 9215 Michigan Avenue, Detroit, MI 48210 (Southwest)

REPORTS TO :   Lead Youth Career Coach

FLSA STATUS :   Non-Exempt / Hourly

CLASSIFICATION : Full-Time Regular

APPROVED DATE : 10 / 7 / 2025

JOB SUMMARY :   The YouthBuild Career Coach provides intensive case management, guidance, and support services to youth participants ages 16–24, helps participants address barriers to success, coordinates supportive services, monitors progress, and ensures participants meet program, grant, and compliance standards. This position also supports leadership development and service-learning projects.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Provide intensive case management to YouthBuild participants, ensuring wraparound support that addresses educational, vocational, and personal barriers.
• Conduct regular progress reviews, updating Individual Service Strategies (ISS) in alignment with YouthBuild USA requirements.
• Provide or arrange for supportive services such as housing assistance, food security, childcare planning, healthcare / mental health services, substance abuse counseling, legal aid, and re-entry services for justice-involved youth.
• Facilitate or co-facilitate trauma-informed workshops and sessions that build resilience, leadership, and life skills.
• Develop strong relationships with community-based organizations, employers, trade unions, apprenticeship programs, and education providers to connect participants with opportunities.
• Collaborate with staff to integrate leadership development, community service learning, and academic / vocational progress into holistic case management.
• Monitor, document, and report participant attendance, performance, milestones, and outcomes to ensure compliance with SER Metro-Detroit and YouthBuild USA policies as well as federal grant standards.
• Attend regular service learning and leadership development sessions, often held in the community.
• Participate in National training and development programming twice annually.
• Adheres to YouthBuild USA policies and procedures as well as SER Metro-Detroit organizational policies.
• Support data collection, reporting, and audit preparation to meet all grant requirements, performance benchmarks, and monitoring visits.
• Actively contribute to retention and follow-up strategies, supporting participants during enrollment and for 12 months post-program as required.
• Attend professional development sessions, staying current with best practices in youth development, trauma-informed care, and workforce readiness.
• Serve as an advocate for youth both inside and outside the program, promoting equity, opportunity, and community connection.
• Develops and maintains a working relationship with program participants and staff to ensure that concerns / barriers to successful program completion are addressed and resolved appropriately.
• Maintains participant records ensuring documentation of all program activities, attendance records, progress reports and other information as required.
• Attends meetings as required to address participant concerns.
• Contributes to the team effort by performing other duties as assigned.

SUPERVISORY RESPONSIBILITIES :   None

JOB QUALIFICATIONS :

PHYSICAL DEMANDS :   The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT :   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  - This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

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