Inside Sales Representitive

Inside Sales Representative

Reporting into the Inside Sales Manager, the Inside Sales Representative will spearhead the development of our inside sales function. This role is an onsite / Hybrid position and is critical in driving revenue growth by identifying and nurturing leads, securing / managing smaller to mid-size accounts with significant upside potential, and providing exceptional sales support. They will be responsible for the below responsibilities.

Prospect, qualify, present, negotiate, and close sales.

Champion our customer base by building relationships at all levels, providing clear communication, timely responses, and effective problem-solving.

Uncover new applications and opportunities with current customers and prospects to expand product usage and cross-over sales.

Identify and qualify potential leads from various sources.

Follow up on leads and inquiries to convert them into sales opportunities.

Document customer contact and the sales cycle within our CRM.

Monitor sales metrics and KPIs to identify customer order patterns and opportunities.

Facilitate smooth transitions for accounts between Inside Sales, Territory Sales Managers, and Channel Partners as requested.

Work closely with the sales team and other departments to ensure customer satisfaction and achieve company goals.

Other duties as required.

Completion of secondary education or equivalent qualification.

3+ years of experience in sales or customer facing role.

Previous experience in sales support or similar role in a B2B environment.

Strong communication and interpersonal skills, with the ability to build rapport and engage with customers effectively.

Ability to work independently and as part of a team.

Self-motivated and proactive, with a strong desire to learn and grow in a dynamic sales environment.

Goal-oriented with a strong desire to achieve sales targets.

Proficiency in Microsoft Office Suite.

Bachelor's degree in business, Marketing, or a related field is a plus.

Customer facing role (sales / tech service) in a Manufacturing sector is preferred.

Generating sales reports and identifying potential opportunities / lost business would be an advantage.

Data management skills, preferably a strong background with excel or other data management tools.

Previous experience utilizing CRM software (e.g. Salesforce).

Familiarity or experience with an ERP system (e.g. Oracle, SAP, etc.) is a plus.

Previous experience with specialty chemicals, especially colorants is a plus.

Willing to travel as needed (10%)

We offer a comprehensive benefits package including medical, dental, life insurance, paid vacation, and 401K.

The physical demands and working conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vibrantz Technologies Inc. ("Vibrantz") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Vibrantz strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, age, physical or mental disability, genetic information, sexual orientation, or any other characteristic protected under applicable federal, state, or local law.