Talent.com
Customer Support Specialist
Customer Support SpecialistHiregy • Houston, TX, United States
[error_messages.no_longer_accepting]
Customer Support Specialist

Customer Support Specialist

Hiregy • Houston, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

JOB ID 22598 – Customer Support Specialist

Location : Houston, Texas, 77034 – WFH Options

Approximately (3) days required onsite

Pay : $20.00 per hour

Type : Contract to hire

Schedule :

Summary : This is a B2B (business to business) customer support role, not a call center.

Job description :

  • Serve as the primary point of contact for internal and external customers via phone, email, and chat, resolving inquiries efficiently.
  • Process customer orders, quotes, shipping requests, returns, and manage escalations with accuracy and professionalism.
  • Collaborate with Sales, Warehouse, Purchasing, and Product teams to ensure order accuracy and timely fulfillment.
  • Monitor open orders and proactively communicate updates to relevant stakeholders.
  • Support customer account setup and product / service inquiries while maintaining high satisfaction in a fast-paced, team-oriented environment.

Nice to have :

  • Associate's Degree
  • B2B (business-to-business) preferred
  • Zendesk or ticketing systems
  • Microsoft Dynamics

    • Requirements :

  • Minimum of two (2) years of experience in a similar role supporting the business and staff in a customer support environment (strong B2B preference).
  • Computer proficiency and technical aptitude including knowledge of Microsoft products, Excel intermediate skills desired.
  • High school diploma required
  • Background check required
  • Drug screening required
    • [job_alerts.create_a_job]

    Customer Support Specialist • Houston, TX, United States

    [internal_linking.related_jobs]
    Technical Customer Support Specialist

    Technical Customer Support Specialist

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Technical Customer Care Specialist.Key Responsibilities Provide technical customer support via phone, email, and chat to resolve product issues Maintain expert-level k...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    TradeJobsWorkforce • 77270 Houston, TX, US
    [job_card.full_time]
    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Supplier Success Professional (Customer Support)

    Supplier Success Professional (Customer Support)

    Avetta • Houston, TX, United States
    [job_card.full_time]
    The Supplier Success Professional (Customer Service) will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues. Key Responsibilities Respond to incoming service-related issues...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Agent

    Customer Support Agent

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Quality Lead

    Customer Support Quality Lead

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Quality Lead to enhance customer support interactions.Key Responsibilities Establish and improve a QA program for evaluating agent performance across s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bilingual Customer Support Consultant

    Bilingual Customer Support Consultant

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer and Technical Support Consultant - Bilingual.Key Responsibilities Instruct customers on the use of in-house diagnostic analyzers Coordinate and assist with eq...[show_more]
    [last_updated.last_updated_30] • [promoted]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Pearland, Texas
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Customer Support Administrator

    Customer Support Administrator

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Administrator, EMEA - Temp.Key Responsibilities : Creates and validates sales orders, providing guidance to resolve errors Coordinates internal and ext...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Support Specialist

    Sales Support Specialist

    Texas Staffing • Houston, TX, US
    [job_card.full_time]
    The Sales Support Specialist is responsible for the preparation of proposals based on customers' incoming requests for quotes. This person must have the ability to interpret customer's technical and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    A company is looking for a Customer Support Specialist (T1) to handle customer inquiries and technical issues remotely.Key Responsibilities Field tier 1 customer inquiries via phone, email, chat,...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Pasadena, Texas
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Customer Support Specialist

    Remote Customer Support Specialist

    VirtualVocations • Houston, Texas, United States
    [filters.remote]
    [job_card.full_time]
    A company is looking for a Customer Support Representative to provide remote support and resolve client issues.Key Responsibilities Provide remote customer support and resolve issues to the end u...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    VirtualVocations • Pasadena, Texas, United States
    [job_card.full_time]
    A company is looking for a Supplier Success Professional (Customer Support) - Bilingual Portuguese / English.Key Responsibilities Provide professional support to all customers and assist them in na...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocations • Houston, Texas, United States
    [job_card.full_time]
    Customer Support Specialist with Federal / Veterans Affairs Experience.Key Responsibilities Provide Tier 1-Tier 2 support for applications and infrastructure Analyze pipeline logs, detect issues...[show_more]
    [last_updated.last_updated_30] • [promoted]