Account Manager

Overview:

The Customer Growth team is seeking an Account Manager to support our High & Heavy customers, including global OEMs and dealer groups. In this role, you’ll manage strategic accounts across end-to-end logistics and shipping services, delivering integrated solutions spanning ocean transportation, inland logistics, EPCs, and CPCs.

You’ll drive commercial growth by developing and executing account plans, identifying new business opportunities, leading tenders and pricing negotiations, and ensuring seamless onboarding. Acting as the voice of the customer, you’ll collaborate closely with operations and product teams to enhance customer experience, improve performance, and achieve growth and satisfaction targets.

This role is a hybrid position based out of either our Brunswick or Savannah, GA office locations.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Description

WHAT YOU'LL DO

• Own commercial account management across logistics and shipping services

• Develop and execute account plans aligned to volume growth, profitability, and strategic objectives

• Identify and drive new business opportunities across Equipment Processing Centers, Container Processing Centers, and Ocean services

• Lead tenders, pricing negotiations, and new program implementations

• Act as the voice of the customer, translating insights into actionable internal improvements

• Conduct competitive analysis to support account strategy

• Drive initiative to improve customer experience, contribute to CSI, and performance targets

• Oversee contract implementation, onboarding, and forecasting in coordination with internal teams

• Ensure strong communication and alignment across commercial, operational, and product stakeholders

Job Requirements

WHAT YOU'LL NEED:

Education & Experience

• Bachelor’s degree in Business, Engineering, Supply Chain, Logistics, or related field

Commercial & Relationship Skills

• Proven ability to build and grow client relationships

• Strong consultative selling, upselling, and negotiation skills

• Experience closing deals, negotiating contracts, and driving profitable growth

Operational & Analytical Skills

• Solid understanding of end-to-end logistics and supply chain processes

• Familiar with TMS/WMS platforms, CRM tools, and dashboards

• Strong analytical skills to assess costs, margins, and KPIs for strategic decision-making

Mindset & Approach

• Customer-centric: create value through proactive solutions

• Commercially minded: understand business drivers and profitability

• Resilient and adaptable: thrive in fast-paced, changing environments

• Energetic, ambitious, and ready to have fun while driving results

WHEN YOU JOIN US

At Wallenius Wilhelmsen, we prioritize your well-being. Our industry-leading benefits and perks are designed to help you thrive in your career and your life outside of work. From affordable healthcare to well-being, we’ve got you covered.

• Choose from a range of low-cost health insurance options to support your well-being including medical, dental and vision after days of employment
• Secure your financial future with an industry-leading company-matching (k) plan
• Company paid life insurance, short-term and long-term disability
• Explore career development with access to on-the-job training
• Access to exclusive discounts on attractions, automotive, travel and more!

WORKING CONDITIONS

Environmental conditions vary by location, including indoor and outdoor settings. Employees may encounter extreme temperatures, wetness, wind, fumes, dust particles and drafts. Safety is our top priority, and we are dedicated to fostering a safety-first environment, ensuring all precautions are taken to protect our team in every working condition.

ABOUT US

Wallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Our ambition is to lead the way in transforming shipping and logistics.

We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on delivering supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 9,+ people, working on vessels and at ports, at vehicle and equipment processing centers in countries. Together, we are building resilient, connected, data-driven, decarbonized solutions fit for the future.

OUR COMMITMENT TO EQUAL OPPORTUNITIES

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.

Apply today, and let’s keep the world and your career, moving together.

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