Business Development Manager

Job Description

Job Description

Upic Solutions Overview

Created in 2001 as a non-profit corporation, our focus is delivering powerful technology and business solutions to other non-profit organizations. We empower our partners to harness the compassionate energy of communities by providing cutting-edge technology support, cloud hosting, CRMs, accounting, and human resource management. Over the years, Upic Solutions has experienced remarkable growth, evolving into a pillar of support for more than 600 non-profit entities throughout the United States.

Position Overview :

This is a hybrid position based in Cincinnati, Ohio, with an expected travel requirement of approximately 50%.

We are entering a significant growth phase and expanding our reach across the broader nonprofit sector. To support this momentum, we are seeking a Business Development Manager who thrives in a high-growth environment, is driven by ambitious targets, and takes full ownership of outcomes.

The Business Development Manager will be responsible for generating new business revenue by managing the complete sales cycle-from initial prospecting and discovery to strategy development, negotiation, and closing. This role demands strong consultative selling skills, the ability to design thoughtful deal strategies, and the capability to build and manage relationships with diverse internal and external stakeholders.

Key Responsibilities :

• Proactively identify, research, and pursue nonprofit organizations beyond the United Way ecosystem.
• Initiate outreach through email, phone, networking, referrals, and events. Approximately 50% travel is required.
• Own the full sales cycle-from first conversation to proposal creation, through commitment.
• Consistently build and manage a strong pipeline of prospective nonprofit partners.
• Lead discovery conversations that uncover organizational needs, challenges, and readiness.
• Position our services as solutions that strengthen leadership, operations, and compliance.
• Negotiate pricing, terms, and contracts to close deals efficiently.
• Move conversations forward with clarity, confidence, and appropriate urgency.
• Work toward clearly defined growth goals and performance metrics.
• Track outreach, conversations, and progress in CRM or tracking systems.
• Regularly assess what's working and adjust strategies to improve results.
• Maintain relationships post-engagement to support renewals, expansions, and referrals.
• Stay attuned to trends, pain points, and decision-making dynamics in the nonprofit sector.
• Share insights back to the organization that inform service offerings, pricing, and messaging.
• Represent the organization confidently and competitively in the nonprofit marketplace.
• Consistently meet or exceed monthly, quarterly, and annual revenue targets.
• Other duties as assigned

Experience and Skills :