Customer Service Specialist

Customer Service Specialist – Be the Voice of Exceptional Service!

Premier Talent Advisors is recruiting on behalf of our client for a part-time, onsite role in Richmond, VA. If you love solving problems, improving processes, and making customers feel heard and supported — this is your moment.

What You’ll Do:

• Manage and resolve customer support tickets with professionalism and empathy

• Collaborate across teams to ensure timely, effective solutions

• Create dashboards and reports that highlight customer success

What You Bring:

• 2+ years in customer service or help desk support

• Experience with ticketing systems and strong communication skills

• Organized, proactive, and passionate about helping others succeed

Join a team that values ownership, collaboration, and continuous improvement. Let’s build something great together!