Senior Business Process Analyst

A company is looking for a Senior Business Process Improvement Analyst - Policies and Procedures.

Key Responsibilities

Develop and maintain best-in-class policies and procedures to ensure consistent documentation and adherence

Collaborate with stakeholders to identify and implement necessary policies and procedures that enhance customer experience

Conduct regular reviews and monitor policy-related data to identify trends and areas for improvement

Required Qualifications

Minimum of 5 years of experience in policy and procedure development and implementation, preferably in workforce benefits

Strong understanding of applicable laws, regulations, and industry standards related to benefits products

Bachelor's degree in business administration, organizational management, or a related field

Experience in establishing a policies and procedures capability within an organization is a plus