The DuPage County Health Department is looking for a new team member to work at our clinic in Lombard.
The ideal candidate for this role will be responsible for performing clerical duties to assist with the efficient movement of clients through the clinic. We are looking for someone with the ability to adhere to office procedures while providing courteous customer service. The hours for this position will be Monday through Friday, 8:00 am until 4:30 pm, with an occasional shift, as needed from 10:00 am to 6:30 pm. Our starting pay for this position is $15.65 per hour. Salary may increase based on experience. This position is eligible for a full DuPage County comprehensive benefit package to include: 12 paid holidays per year, 12 days of paid vacation, 5 paid personal days, accrued sick leave, 12 weeks of paid paternal leave, tuition reimbursement and a pension package. We are also a qualifying employer under the Public Service Loan Forgiveness Programs.
Updates client records; enters client's data into computer systems including revising or updating addresses and telephone numbers. Schedules appointments: ensures that release forms or consent forms have been signed; prepares various forms and worksheets. Sets up clinic rooms with appropriate supplies; processes daily reports; monitors on hand supplies and coordinates replenishment as needed. Assists clients with tests such as hemoglobin, urinalysis, blood leads, blood pressures and physical measurements. Obtains health histories from patients by conducting patient interviews; follows-up on client status; performs duties necessary to close clinics. Maintains required training, licensure, and/or certification. Adheres to department guidelines for attendance and punctuality. Participates in emergency response activities as assigned. Maintains confidentiality of privileged information and adheres to patient privacy laws. Demonstrates sensitivity and understanding of other ethnic groups and cultures. May assist with determining client eligibility. If bilingual, may assist clients communicate with non-bilingual staff.
Three years of experience in an office environment which involved a high degree of public contact and use of medical terminology; or an equivalent combination of training and experience.
Good knowledge of modern office practices and procedures; some knowledge of medical terminology and filing systems; some knowledge of program requirements and eligibility; some knowledge of related community based resources available to clients. Working skill in understanding office procedures and organizing work to meet clinic needs; working skill in following verbal and written instructions; working skill in maintaining office files and clinical records; working skill in developing and maintaining positive and professional relationships with internal and external customers; working skill in written and verbal communication; some skill in the operation of a personal computer, applicable software, and peripheral equipment.
Clinic Assistant • Lombard, IL, US
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