Client Journey Planning Advisor

We are seeking a motivated and detail-oriented Client Journey Planning Advisor to guide clients through each stage of coordinating personalized trip arrangements. This remote-friendly position focuses on organization, research, and responsive communication to ensure every client receives efficient and professionally managed service from initial inquiry to final confirmation.

In this role, you will collaborate directly with clients to understand their goals, timelines, and budgets, then research suitable options aligned with their preferences. Responsibilities include developing customized itineraries, coordinating reservations, confirming details with suppliers, and maintaining accurate documentation. You will also provide timely updates and manage schedule adjustments when needed. This service-focused role is ideal for professionals who value precision, consistency, and delivering dependable client care.

Success in this position requires strong time management, clear communication, and the ability to manage multiple requests without compromising quality.

Key Responsibilities

• Consult with clients to gather planning details and expectations
• Research lodging, transportation, and activity options
• Coordinate reservations and confirmations
• Prepare structured itineraries and documentation
• Provide ongoing updates and client support
• Maintain accurate records using internal systems

Qualifications

• Excellent written and verbal communication skills
• Strong attention to detail and organization
• Ability to multitask effectively
• Customer service or coordination experience preferred

What We Offer

• Flexible work environment
• Ongoing professional development
• Access to planning tools and supplier networks
• Collaborative and supportive team culture