Talent.com
Patient Services Specialist 3
Patient Services Specialist 3Texas Staffing • Cedar Park, TX, US
Patient Services Specialist 3

Patient Services Specialist 3

Texas Staffing • Cedar Park, TX, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Patient Services Specialist 3

Here at Baylor Scott & White Health, we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our core values are :

  • We serve faithfully by doing what's right with a joyful heart.
  • We never settle by constantly striving for better.
  • We are in it together by supporting one another and those we serve.
  • We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include :

  • Eligibility on day 1 for all benefits
  • Dollar-for-dollar 401(k) match, up to 5%
  • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
  • Immediate access to time off benefits

    • At Baylor Scott & White Health, your well-being is our top priority. Note : Benefits may vary based on position type and / or level.

    The Patient Services Specialist 3 offers advanced administrative support in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations. It assists the supervisor in training staff and serves as a backup supervisor when needed.

    Essential Functions of the Role

  • Assists in the hiring process and serves as a peer interviewer.
  • Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
  • Serves as a professional in handling more complex tasks and responding to escalated issues.
  • Participates in process improvements initiatives. Facilitates or guides team meetings. Attends huddles, tracks metrics and maintains huddle boards.
  • Mentors and trains staff in processes and procedures.
  • Provides training on applications, website and other resource access.
  • Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
  • Serves as backup to the supervisor when absent, as required. Assists the supervisor in managing schedules, assigning tasks, and following up on work results.
  • Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
  • Performs quality assurance audits.
  • Orders supplies as requested.

    • Key Success Factors

  • Excellent listening, interpersonal, and communication skills, both oral and written. Professional, pleasant, and respectful telephone etiquette. Ability to adapt communication style for different audiences.
  • Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
  • Knowledge of patient registration procedures and documentation.
  • Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
  • Skilled in the use of personal computers and related software applications.
  • Skilled in preparing and maintaining patient records.
  • Ability to examine unpaid third-party claims and delinquent accounts to establish appropriate follow-up actions to ensure payment.
  • Ability to mentor and train staff.

    • We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

    Qualifications :

  • Education - H.S. Diploma / GED Equivalent
  • Experience - 2 Years of Experience

    • As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    [job_alerts.create_a_job]

    Patient Service Specialist • Cedar Park, TX, US

    [internal_linking.related_jobs]
    Patient Services Specialist - Orthopedics (Part- Time)

    Patient Services Specialist - Orthopedics (Part- Time)

    Baylor University Medical Center • Round Rock, TX, US
    [job_card.full_time]
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, pati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapy Assistant - $1175.32 / Week

    Travel Physical Therapy Assistant - $1175.32 / Week

    Atlas MedStaff • Round Rock, TX, US
    [job_card.full_time]
    Atlas MedStaff is seeking an experienced Physical Therapy Assistant for an exciting Travel Allied job in Round Rock, TX.Shift : 5x8 hr days Start Date : 12 / 22 / 2025 Duration : 13 weeks Pay : $1175.Atlas...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist Float

    Patient Services Specialist Float

    American Oncology Network • Georgetown, TX, US
    [job_card.full_time]
    This position will float to both locations in Georgetown and Kyle.The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, coll...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    AlliedTravelCareers • Round Rock, TX, US
    [job_card.full_time]
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Round Rock, Texas, 78681!. Client in TX seeking Physical Therapist.We are looking for a healthca...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    Core Medical Group • Round Rock, TX, US
    [job_card.full_time]
    Client in TX seeking Physical Therapist.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role. Contract / travel assignments are ty...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,620 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,620 per week in Round Rock, TX

    AlliedTravelNetwork • Round Rock, TX, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Round Rock, Texas, 78681!. As an inpatient physical therapist, you'll provide PT services to h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist

    Patient Services Specialist

    Texas Staffing • Round Rock, TX, US
    [job_card.full_time]
    This role will support multiple clinics within the Greater Austin region and will require travel.Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and comm...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Physical Therapist Technician

    Physical Therapist Technician

    Texas Physical Therapy Specialists • Cedar Park, TX, US
    [job_card.part_time]
    Texas Physical Therapy Specialists is a member of the Confluent Health family of physical and occupational therapy companies that is transforming healthcare by developing and educating today’...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Travel Physical Therapist (PT) - $1,379 to $1,661 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,379 to $1,661 per week in Round Rock, TX

    Fusion Medical Staffing • Round Rock, TX, US
    [job_card.full_time]
    Travel Physical Therapist (PT).Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Round Rock, Texas. As a member of our team, you'll have the opportun...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,800 per week in Round Rock, TX

    AlliedTravelNetwork • Round Rock, TX, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Core Medical Group to find a qualified Physical Therapist (PT) in Round Rock, Texas, 78681!. Client in TX seeking Physical Therapist.We are looking for a healthca...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN-PACU / Recovery

    RN-PACU / Recovery

    Ascension • Cedar Park, TX, US
    [job_card.full_time]
    Ascension Seton Cedar Park Medical Center.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee ass...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel Physical Therapist (PT) - $1,458 to $1,616 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $1,458 to $1,616 per week in Round Rock, TX

    LRS Healthcare • Round Rock, TX, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist - Family Medicine

    Patient Services Specialist - Family Medicine

    Baylor University Medical Center • Round Rock, TX, US
    [job_card.full_time]
    The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, pati...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Services Specialist 3

    Patient Services Specialist 3

    Baylor University Medical Center • Cedar Park, TX, US
    [job_card.full_time]
    Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities.Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Patient Services Specialist Float

    Patient Services Specialist Float

    American Oncology Management Company • Georgetown, TX, United States
    [job_card.full_time]
    Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle.The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by g...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    RN-Interventional Structural Heart

    RN-Interventional Structural Heart

    Ascension • Georgetown, TX, US
    [job_card.full_time]
    Ascension Seton Medical Center Austin.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee assista...[show_more]
    [last_updated.last_updated_30] • [promoted]
    RN-Emergency Dept

    RN-Emergency Dept

    Ascension • Cedar Park, TX, US
    [job_card.full_time]
    Ascension Seton Cedar Park Medical Center .Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapist (PT) - $2,680 per week in Round Rock, TX

    Travel Physical Therapist (PT) - $2,680 per week in Round Rock, TX

    AlliedTravelNetwork • Round Rock, TX, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Cross Country Allied to find a qualified Physical Therapist (PT) in Round Rock, Texas, 78664!. As an outpatient physical therapist, you'll provide PT services to ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]