Talent.com
Area Supervisor
Area SupervisorRoss Stores, Inc • Bossier City, LA, United States
Area Supervisor

Area Supervisor

Ross Stores, Inc • Bossier City, LA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE :

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS :

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Personal and Store Brand

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.
  • COMPETENCIES :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • PHYSICAL REQUIREMENTS / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required.

    Ability to spend up to 100% of working time standing, walking, and moving around the Store.

    Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

    Ability to occasionally push, pull and lift more than 25 lbs.

    Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

    Certain assignments may require other qualifications and skills.

    Associates who work Stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    SUPERVISORY RESPONSIBILITIES :

    Retail Associates

    Stockroom Leads (where applicable)

    DISCLAIMER

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Area Supervisor • Bossier City, LA, United States

    [internal_linking.related_jobs]
    Supervisor - Slots

    Supervisor - Slots

    Bally's Corporation • Shreveport, LA, United States
    [job_card.full_time]
    Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse race...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Bossier City_EVS 3rd Shift Supervisor

    Bossier City_EVS 3rd Shift Supervisor

    The Burks Companies • Bossier City, LA, US
    [job_card.full_time]
    Bossier City Evs 3rd Shift Supervisor.TBC) is looking to hire full time EVS Supervisors.Are you an energetic, get-it-done person who is looking for full-time work?. TBC offers a very comprehensive h...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Production Manager – Solar Torque Tube Manufacturing

    Production Manager – Solar Torque Tube Manufacturing

    Jobot • Shreveport, LA, US
    [job_card.full_time]
    Relo / Sign-on bonus for a Production Supervisor with extensive experience in Solar Torque Tube Mfg - ground floor product launch, join now and make your mark!. This Jobot Job is hosted by : Liz Valdez...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer's • Bossier City, LA, US
    [job_card.full_time]
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shreveport Onsite Evening Shift Supervisor

    Shreveport Onsite Evening Shift Supervisor

    Advanced Call Center Technologies, LLC. • Shreveport, LA, US
    [job_card.full_time]
    Advanced Call Center Technologies is seeking out energetic Supervisor to join our team.We are looking for passionate communicator’s with excellent organizational skills, management experience, and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sawmill Supervisor

    Sawmill Supervisor

    The Teal-Jones Group • Plain Dealing, LA, US
    [job_card.full_time]
    Do you thrive in a dynamic and challenging environment with opportunities for continuous growth and development?.When you join the Teal-Jones Group, you are joining a leader in the industry.The ent...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Supervisor Registered Nurse-ICU MedSurgical A-Full Time

    Supervisor Registered Nurse-ICU MedSurgical A-Full Time

    CHRISTUS Health • Shreveport, LA, US
    [job_card.full_time]
    The RN Supervisor is accountable for supervising the delivery of high-quality, cost-effective care to patients.Responsible in assisting the Director for analyzing, planning, implementing, evaluatin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Stonewall, Louisiana, US
    [job_card.part_time] +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Area Manager, RSR

    Area Manager, RSR

    Amazon • Shreveport, Louisiana, USA
    [job_card.full_time]
    This position requires in-role training at an operating site which will be 2 weeks in duration.This training will be located 50 miles away from the home site location. All travel accommodations for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Registered Nurse-Cardiology Cath-Full Time

    Registered Nurse-Cardiology Cath-Full Time

    CHRISTUS Health • Youree, LA, US
    [job_card.full_time]
    Description Summary : The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation.Provides routine and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Floor Supervisor - Table Games

    Floor Supervisor - Table Games

    Bally's Corporation • Shreveport, LA, United States
    [job_card.full_time]
    Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse race...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Supervisor (RN) Operating Room / Full-Time...

    Clinical Supervisor (RN) Operating Room / Full-Time...

    CHRISTUS Health • Shreveport, US
    [job_card.full_time]
    Description POSITION SUMMARY : The Clinical Supervisor, in collaboration with and under the direction of the Nursing Department Director / Manager, is accountable for ongoing shift leadership and ope...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Keithville, Louisiana, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Area Supervisor

    Area Supervisor

    Ross Stores • Shreveport, LA, US
    [job_card.full_time]
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDash • Plain Dealing, LA, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Surface Officer

    Part-Time Surface Officer

    US Navy Reserve • Stonewall, Louisiana, United States
    [job_card.part_time]
    ABOUT Pursuing a civilian career doesn’t have to mean getting stuck in the corporate world.As a current or former Navy Surface Warfare Officer, there are plenty of part-time opportunities to use yo...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]