Product / Project Management

IBM Infrastructure Technology Lifecycle Services

IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all supported by our growth-minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

We're seeking a motivated, analytical, and organized individual to join our Technology Lifecycle Services (TLS) team as an Entry-Level Product or Entry-Level Project Manager. These roles combine product development and project execution responsibilities, offering a unique opportunity to shape next-generation service offerings while ensuring successful delivery for our clients. You'll work cross-functionally with product management, engineering, solution design, sales, marketing, and service delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards. This position is ideal for individuals passionate about both the lifecycle of technology servicesfrom concept to launch to client successand the operational excellence required to deliver them.

Key Responsibilities

• Support the development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments.
• Conduct market and competitive analyses to identify client needs and growth opportunities.
• Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions.
• Develop offering documentation, value narratives, and internal enablement materials.
• Track key performance metrics to assess adoption, profitability, and client satisfaction.
• Oversee the successful execution of contractual deliverables for assigned clients. And ensure all services and solutions meet agreed quality standards and financial objectives.
• Contribute to continuous improvement initiatives in delivery models, automation, and client experience.

Required Technical and Professional Expertise

Required Skills & Qualifications

Preferred Technical and Professional Experience

Preferred Qualifications

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.