Professional Services Analyst, Leadership Development Program, Houston

Our Company ION is the world’s most progressive FinTech company providing pioneering software and consultancy services to customers around the globe. We serve large financial institutions, trading firms, central banks, and corporations. We are committed to automating processes that positively impact our customers’ work and provide insights to enable more informed decision making. We provide software and data to our customers to simplify complex processes and digitize their businesses. Our products and services help the world's leading organizations do more, in a better and simpler way than ever before. ION software underpins the global fixed income, foreign exchange, and derivatives markets, powers the world’s central banks, and enables the automation of workflows across critical treasury and commodities operations for thousands of companies worldwide. ION data and analytics are the golden source for M&A, equity, and leverage finance bankers worldwide. With a dynamic team of 13,000+ employees, in 40+ global offices, and 5,000+ customers worldwide, ION provides an unparalleled career experience for those who share our passion for growth and technology evolution. ION Group consists of the following divisions :

• ION Analytics : Provider of investment banking M&A, equity and debt data, analytics, and content
• ION Commodities : Provider of energy and commodities trading and risk management solutions
• ION Markets : Provider of workflow solutions that automate the complete trade lifecycle and deliver actionable insights in real-time
• ION Treasury : Provider of unique treasury and risk management solutions that help clients manage liquidity of any scale while mitigating operational, financial, and reputational risk  Our Program Our Leadership Development Program (LDP) is a foundational global initiative focused on developing talent for ION’s growing operations around the world. The program provides an opportunity for outstanding university graduates to start a career in a dynamic and fast-paced global FinTech firm. Analysts will spend the first 18 months of their career in 3 diverse, 6-month rotations covering a broad range of ION's core capabilities. At the end of their 3 rotations, analysts will transition to a Professional Services Analyst role based in our Houston office. Sample rotations / deep dives include :
• Client Support
• Consulting and Delivery Services
• Project Management
• Product Management What You'll Do As an LDP, you will be working at the forefront of the FinTech industry in teams with fellow analysts and experienced subject matter experts. After going through our thorough induction program, you will quickly be expected to take ownership of challenging projects that make a real difference to our company and our customers. In your role as a Professional Services Analyst, you’ll play a key part in supporting and implementing ION’s innovative products for leading global organizations—including Tier 1 banks and Fortune 100 companies. You’ll work closely with internal teams and clients to :
• Build a deep understanding of our clients and the industries they operate in, becoming a trusted partner in their success
• Dive into customer business requirements—analyze, interpret, and help shape solutions that make a real difference
• Learn how to connect customer needs with cutting-edge ION solutions, driving innovation and efficiency.
• Get hands-on experience deploying ION solutions in real-world environments through implementation projects
• Solve challenges in real time—troubleshoot issues, diagnose problems, and deliver impactful resolutions
• Collaborate with customers to uncover manual processes and identify exciting opportunities for automation and optimization Throughout the program, you will also be encouraged to pursue interests and skills outside of your rotation to further yourself and the organization.

General Responsibilities

Basic Qualifications

How You’ll Grow Upon completion of the Leadership Development Program, you will have a well-formed view of the FinTech industry. Through the rotational opportunities supported by continuous feedback, coaching, and mentoring, you will develop critical skills and professional capabilities fundamental to your career. At ION, we encourage our analysts to step outside their comfort zone. The LDP gives analysts the opportunity to identify their passions and cultivate their skills. Our goal is for you to complete the program equipped with sufficient knowledge, and the potential, to become future leaders. Transitioning into your deep dive role, you will further explore your passions within ION. Find your passion, build your skills, hone your excellence, and make a difference. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.