Hospitality Manager

Greenberg Traurig (GT) a global law firm with locations across the world in 15 countries has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.

Join our Hospitality Team as a Hospitality Manager located in our Chicago office.

We are seeking a highly skilled professional who thrives in a fast-paced deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiatives adaptability and innovation we invite you to join our team.

This role will be based in our Chicago office. Regular in-office presence is required for day-to-day operations as well as for team meetings training opportunities and relationship building. This role reports to the Business Director.

Position Summary

The Hospitality Manager provides direction and management of the Administrative Services function to include the following departments : Hospitality Reception and Client Services Coordination .

Key Responsibilities

Manages and coordinates duties of Hospitality and Receptionist team staff members

Coordinates services for office / firm events such as facilities scheduling catering signage displays and special needs requirements.

Collaborates strategizes and executes conference center events in conjunction with Technical Support Marketing Human Resources Recruiting and Attorneys

Ensures GTMeet includes detailed requirements and billing for each event.

Ensures visiting offices are set appropriately.

Directs and mentors staff to ensure optimum performance

Maintains staffing schedules to ensure sufficient coverage

Assists with the hiring and training of staff as it relates to daily operations and systems

Procures and manages contracts with approved facilities and hospitality vendors including service contractors and caterers; selects and manages all food service and catering supply vendors

Acts as the main contact for vendors. Ensures equipment is functional and maintained in working order.

Maintains appearance and condition of Conference Center facilities (furniture equipment and supplies) including refresh and maintenance schedules cleaning supervision and all repairs

Coordinates work of contractors to ensure completion and follow up on any deficiencies

Controls and manages hospitality expenses and budget

Schedules assigned receiving and sets up all daily food and beverage services and deliveries then verifies quality quantity and presentation

Tracks waste due to cancelled events or overordering week after week. Donates viable product.

Implements creative and / or artistic setups for events

Qualifications

Skills & Competencies

Strong customer focus and service mentality

Flexibility as it relates to organizational changes and schedules in a fast-paced environment

Ability to manage simultaneous deadlines with little or no supervision

Ability to supervise and motivate staff

Effective oral and written communication

Strong organizational and problem-solving skills

General knowledge of contracts and agreements and ability to negotiate same on behalf of the firm

Ability to anticipate the needs of external and internal clients

Education & Prior Experience

Minimum 3 years of experience in a related field preferably for a professional services organization

Prior experience in supervisory role

Technology

Proficiency with Windows-based software and Microsoft Word Excel and Outlook required.

Exceptional computer skills with the ability to learn new software applications quickly.

The expected pay range for this position is :

$98400 to $115000 per year

Actual pay will be adjusted based on experience location and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus health insurance with an optional HSA short term disability long term disability dental insurance vision care life insurance Healthcare and Dependent Care Flexible Spending Accounts 401K vacation sick time and an employee assistance program. Additional voluntary programs include : voluntary accident insurance voluntary life voluntary disability voluntary long term care voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individuals race sex or other protected characteristics and to the principles of non-discrimination on any protected basis.

Required Experience :

Manager

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 98400 - 115000