We are seeking an experienced AGM or Floor Manager to join our team. We're a thoughtful, high-end restaurant anchored in ingredient-driven food and passionate hospitality and we're looking for an experienced manager to help steer the ship.
Who You Are :
A confident leader who brings professionalism, warmth, and a steady presence to the team. A self starter who thrives in creative environments and wants to make a daily impact. You lead with confidence and care deeply about guest experience and team culture. You love great food, wine, cocktails and service.
The perfect candidate is a service-driven hospitality professional whose passionate about the restaurant industry, has chef driven restaurant experience, appreciates great results after hard work and wants to grow and learn. Someone who can also add to the team and enhance the culture with your experience. You'll be working closely with the GM and will help with the bar program, wine program, scheduling, training, systems, cost control, labor forecasting, employee coaching and development.
In this vital role, you will be responsible for the flawless execution of daily shifts ensuring the highest standards of hospitality are met during every guest interaction.
Position Summary
The AGM leads the front-of-house team and ensures smooth, consistent execution of our service standards. This hands-on role supports daily operations, communication between FOH and BOH, staff training, guest relations, and overall floor leadership. The ideal candidate brings a calm, positive approach while reinforcing teamwork, accountability, and hospitality.
Key Responsibilities
Lead and support floor staff to uphold service excellence.
Maintain floor readiness, ambiance, cleanliness, and overall guest flow.
Manage daily operations, including staff coordination, guest communication, and issue resolution.
Conduct pre-shift meetings and assist with menu updates and training.
Oversee staff performance, coaching, and development.
Ensure compliance with California health, safety, and company policies.
Address guest feedback promptly and professionally.
Assist with financial tasks, such as reviewing P&L and supporting budget goals.
Qualifications
Minimum 2 years of experience in a floor management or leadership role within a high-volume, elevated dining environment.
Strong leadership, communication, and problem-solving skills.
Ability to stay composed under pressure and lead by example.
Proficient with POS systems, reporting, and general operational processes.
Skilled at training, motivating, and developing teams.
Flexible availability, including evenings, weekends, and holidays.
California Food Handler Certification and working knowledge of LA County Health Department regulations preferred.
Physical Demands & Work Environment
Ability to stand and walk for 8–10 hours.
Ability to lift up to 45 lbs.
Ability to work in a fast-paced environment with moderate noise.
Agm • West Hollywood, CA, US