Private Dining Server

"Serving Happiness: Come join our Fun-Loving Team of Servers at The Glen!"


The Glen, a Life Plan Community is seeking a full-time experienced server for our new Independent Living community. For us, it is about working with individuals who agree that the dining experience should always be a positive one for the residents of The Glen.

Why Choose The Glen:

• Our Management Team and Board of Directors work to honor the rich history of The Glen, and ensure that The Glen remains at the forefront of our industry and a vital part of the local community for over 125 years.
• We are an organization culture focusing on resident directed philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life.
• We focus on developing and fostering close ties. Team members build relationships among themselves and the residents they serve. The Glen places emphasis on the value of connection.

POSITION: Server for Private Dining Room

SHIFT: split shift 2 days 6:30 a.m. - 3:00 p.m., 2 days 10:30a.m. - 7:00 p.m. (4 on/2off schedule) or 6:30 a.m. - 3:00 p.m. shift

Server Duties and Responsibilities

• Greets guests and presents them with the menu
• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system
• Obtaining revenues, issuing receipts, accepting payments
• Performing cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example no garlic, less spicy, without egg, etc.)
• Communicate to the guest and provide assistance with their queries
• Coordinate with kitchen staff to ensure smooth operation and resident/guest satisfaction
• Serve food and beverage to the guest as per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Bus tables when guests leave.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
• Adhere to grooming and appearance standards consistently
• Must have some familiarity with basic cooking skills; (example salad preparation, dessert plating, etc.)
• Assist with stocking and maintain the dining room par stock levels and side station
• Help other areas of the restaurant such as answering telephones and completing financial transactions for the Take-Out
• Close the shift on the POS terminal
• Other duties assigned by supervisor or manager including but not limited to this list

QUALIFICATIONS/REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• High school or equivalent preferred
• Previous serving experience and/or training preferred
• Completion of ServeSafe course upon hire.
• Must be a people-oriented individual, have excellent oral communication skills, and the ability to work with a diverse group of people.
• Computer skills appropriate to job tasks include Point-of-Sale system
• Organizational and time-management skills
• Ability to read, speak, write, and follow oral and written instructions

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

PHYSICAL DEMANDS:

• Must be able to perform in a high-traffic, high-energy environment.
• Must be able to lift up to 50 pounds; pull, push up to 90 pounds.
• Finger and hand dexterity to operate small equipment and perform job tasks.
• Significant stooping, bending, standing, walking
• Works in warm, humid environment with exposure to sudden temperature changes when entering the freezer or walk-in

BENEFIT PACKAGE:

• Competitive pay-rates - $12.00 per hour
• Paid Time Off (PTO)
• Holidays on hire
• Major medical, dental and vision plans
• Supplemental Insurance available during open enrollment once a year
• 403 (b) Retirement Plan