Part Time Customer Service RepresentativeSacha Cosmetics • Oxnard, CA, US
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Part Time Customer Service Representative
Sacha Cosmetics • Oxnard, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Experience : At least 1-2 years of experience in customer service, preferably within the cosmetics or beauty industry. Makeup Knowledge : Strong understanding of makeup products, application techniques, and current beauty trends. Sales Skills : Proven ability to upsell and cross-sell products in a customer-friendly, consultative manner. Communication Skills : Excellent verbal and written communication skills, with the ability to engage with customers effectively and professionally. Attention to Detail : Strong attention to detail, ensuring that every customer's needs are met and their experience is positive. Flexible and Adaptable : Able to work in a dynamic environment and respond to changing priorities.
Customer Service Representative
We are seeking a detail-oriented, customer-focused, and makeup-savvy individual to join our customer service team. As a part-time Customer Service Representative, you will play a crucial role in ensuring an outstanding customer experience by assisting with product inquiries, providing makeup advice, and supporting sales efforts through upselling and cross-selling techniques. Your knowledge of makeup application and the Sacha Cosmetics product line will be key to delivering exceptional service.
Key Responsibilities :
- Customer Service Excellence : Provide exceptional service to all customers by answering product-related questions, assisting with product selection, and ensuring a pleasant shopping experience.
- Product Knowledge : Develop and maintain in-depth knowledge of Sacha Cosmetics' product line, including ingredients, uses, and benefits. Share this knowledge with customers to help them make informed purchasing decisions.
- Upselling and Cross-Selling : Identify opportunities to suggest additional products and services that complement the customer's purchase, enhancing the overall customer experience.
- Makeup Application Guidance : Offer personalized makeup application tips and recommendations, assisting customers in choosing the right products for their skin tone, type, and desired look.
- Customer Interaction : Engage with customers through phone, email, and in-store visits, ensuring that all interactions are handled with professionalism, patience, and care.
Qualifications :
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Customer Service Representative • Oxnard, CA, US
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