District Manager

District Manager

The District Manager leads overall operation of eight or more stores as assigned by the Vice President, Operations. Responsibilities include people leadership, talent development, sales performance, profit and loss management, community engagement, brand excellence and legal compliance. Successful DMs are servant leaders who relentlessly focus their teams on the guest experience. They use every point of engagement to coach best practices and connect our actions to Vitaligent values.

Essential Functions :

• Builds a team of GMs with the willingness and ability to operate our stores with discipline and lead according to our values. This may include recruitment from outside the company, however most GMs should be promoted from within Vitaligent, putting a premium on development and retention of talent. Provides regular performance feedback to GMs.
• Teaches, coaches and models Vitaligent best practices and values. Maintains a positive learning environment where it's safe to make correctable mistakes on the journey. Uses brand tools and Vitaligent training resources to empower employees at every level to earn new responsibilities. Builds a bench of AGM- and GM-ready team members.
• Through a focus on the guest experience, executes campaigns, product launches and promotional efforts with excellence. Leverages brand loyalty programs, digitally enabled ordering and third-party delivery services to drive more frequent guest transactions.
• Uses available tools to engage the community directly and market the business locally. Takes advantage of new store openings and store refreshes to build awareness and trial with new and lapsed guests.
• Ensures financial accountability of the stores, including management of prime (COGS and Labor) and other controllable costs. Plays an active role in building the district's annual Sales and Controllable Profit budgets.
• Conducts routine audits and evaluations for operational and administrative excellence, legal and regulatory compliance, and overall health of Vitaligent culture (especially the servant leadership mindset). Uses guest feedback, guest satisfaction data, third party mystery shops and food safety audits to strengthen the business.
• Maintains a safe work environment and adhere to all brand safety standards. Ensures that employees adhere to all Vitaligent policies and procedures. With support from Vitaligent HR, uses formal corrective action processes to aid in performance improvement and address policy violations.

Essential Skills :

Requirements :

Job Conditions :

Work Environment : When working in the stores, this job entails frequent exposure to high temperatures and extreme cold. There is frequent contact / immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, etc. This job typically entails visits to one or more stores daily, and administrative tasks at either the start or end of the day.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers. Must be able to transfer inventory and supplies to and from a vehicle.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.