Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Moreno Valley, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • Moreno Valley, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is $11.00 - $29.00 / Hr. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job

    #4934

    [job_alerts.create_a_job]

    Associate Team Leader • Moreno Valley, CA, US

    [internal_linking.related_jobs]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Lake Arrowhead, California, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Cath Lab Tech in Oak Hills, CA - $12046 / month

    Travel Cath Lab Tech in Oak Hills, CA - $12046 / month

    Vetted Health • Hesperia, CA, United States
    [job_card.temporary]
    Job Opportunity : Cath Lab Tech.Location : Victorville, California.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains professi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - OT

    Therapy - OT

    Rady Childrens Specialists of San Diego Murrieta Crisis Response • Murrieta, CA, United States
    [job_card.full_time]
    Rady Childrens Specialists of San Diego Murrieta Crisis Response.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Hesperia, CA, United States
    [job_card.full_time]
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Team Lead / Process Assistant

    Operations Team Lead / Process Assistant

    Iron Mountain Inc • Riverside, CA, United States
    [job_card.full_time]
    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us.Whether you're loo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Analyst, ICQA Shortage Control

    Associate Analyst, ICQA Shortage Control

    Ross • Perris, CA, United States
    [job_card.full_time]
    The Associate Analyst, Inventory Control & Quality Assurance Shortage Control position is responsible for the supporting of all inventory control indicators, transactions, and quality control metri...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Paid Focus Group Participant (Hiring Immediately)

    Paid Focus Group Participant (Hiring Immediately)

    Maxion Research • Hesperia, California, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    CDL-A Refrigerated Team Truck Driver in Oak Hills, CA

    CDL-A Refrigerated Team Truck Driver in Oak Hills, CA

    AllTruckJobs • Oak Hills, CA, US
    [job_card.full_time]
    Are you looking for a CDL-A team truck driving job that keeps you on the road and gets you home every week? Marten Transport, named a 2025 TCA Elite Fleet, has the perfect opportunity for you to be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy - PT

    Therapy - PT

    Providence Home Health High Desert • Hesperia, CA, United States
    [job_card.full_time]
    Providence Home Health High Desert.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Join Our Team!

    Join Our Team!

    Kingdom One • Hesperia, CA, US
    [job_card.full_time]
    Kingdom One is a family who seeks to honor Jesus, cares about you, thinks creatively about ways we can help others grow, and is moving towards the future. This work will be like nothing you’ve...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2,447 to $2,735 per week in Modesto, CT

    Travel CT Tech - $2,447 to $2,735 per week in Modesto, CT

    AlliedTravelCareers • Modesto, CT, US
    [job_card.full_time]
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Modesto, Connecticut!.Now Hiring : Allied Healthcare CT - Modesto, CA. Contact us for Pay Information.Actual a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Junior Attorney

    Junior Attorney

    Jobot • Hesperia, CA, US
    [job_card.permanent]
    REMOTE Contract to Hire Entry Level Attorney / Associate Attorney Needed for Growing Firm!.This Jobot Consulting Job is hosted by : Reed Kellick. Are you a fit? Easy Apply now by clicking the "Apply ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Riverside, CA, US
    [filters.remote]
    [job_card.full_time]
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Associate – Team Leader

    Call Center Associate – Team Leader

    Quality Mobile Home Services • Lake Elsinore, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Call Center Associate – Team Leader.Would you like to be part of a company that.This customer service position earns a.If this sounds like the right customer service opportunity for you, appl...[show_more]
    [last_updated.last_updated_30]
    Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team

    Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team

    The Borgen Project • Hesperia, CA, United States
    [filters.remote]
    [job_card.part_time] +1
    Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Specialist

    Associate Specialist

    University of California - Riverside • Riverside, CA, United States
    [job_card.part_time]
    Associate Specialist - Non Exempt .See Table 24B (N) (https : / / www.A reasonable estimate for this position is between $36. Additional off-scale pay or other components of pay are offered when neces...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Behavioral Therapist

    Behavioral Therapist

    Breaking Barriers Institute Llc • Hesperia, CA, US
    [job_card.full_time]
    We are hiring Behavior Technicians to work with clients at home or a clinic setting specifically in the afternoon.Technicians will be working directly with clients. Technicians will be required to d...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy / Rehabilitation - PT Home Health

    Therapy / Rehabilitation - PT Home Health

    Zenex Partners • Hesperia, CA, United States
    [job_card.full_time]
    BACKFILL for CC • • Home Health PT - Apple Valley and Surrounding Areas (Apple Valley, Lucerne, Victorville, Adelanto, Hesperia, Oak Hills, Phelan, Pinion Hills, Barstow and Helendale) - Start Date : ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]