Member Services - Host(ess)

Job Description

Job Description

Dallas, TX

Inspired by leaders in hospitality and entertainment, Champions Social Club reimagines an iconic North Dallas steakhouse into a refined social destination, where elegance, connection and culture converge. With fine dining as a cornerstone of the membership offerings, our culinary philosophy is best described as "A Taste of Texas with International Flavors." Bringing more than 40 years of culinary expertise, including stints at some of the most prestigious steakhouses in Texas, Executive Chef Connie Trujillo seamlessly blends global inspiration with classic Dallas steakhouse fare to create an unforgettable dining experience.

Beyond the plate, Champions Social Club comes alive with curated entertainment for our members — from music to comedy to magic shows — and special events such as wine tastings, cigar and bourbon pairings, networking events and more. At Champions, culture is everything. We believe in limitless possibilities and building a team that values people above all. We're driven by creativity, integrity and a shared passion for delivering exceptional experiences in every detail.

The Host(ess) greets guests and facilitates the guest experience by welcoming them in a friendly and professional manner. They will assist with greeting, taking telephone calls, seating restaurant guests, taking drink orders, managing reservations, signing up visitors for memberships, and helping provide an enjoyable dining experience by ensuring that customers have everything they need.

Responsibilities :

• Help maintain culture, and positive vibe of the brand experiences while welcoming guests
• Answers telephone inquiries accurately and politely
• Provide information regarding membership, establishment specialties, and features.
• Provides exceptional guest service, taking reservations, paging guests, and answering questions
• Enters all new guest membership information in the computer
• Monitors dining rooms for vacant seats and seats while maintaining proper balance
• Manage the traffic flow in and out of the dining rooms
• Support and promotes superior guest service by providing exemplary member service and guest satisfaction
• Ensuring the safety and security of internal and external guests by notifying management of any suspicious or unusual activities
• Empathetically addresses issues in a professional manner through effective interpersonal communication
• Other duties, responsibilities, and requirements may be assigned as necessary

Qualifications :

What We Offer :

We provide equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.