Program Assistant-Level 2

Program Assistant-Level 2

Job Category : Administrative & Clerical

Requisition Number : PROGR023318

Location : Cascade DHQ, Salvation Army Divisional Headquarters, Happy Valley, OR 97086, USA

Travel Required : Yes

Full-Time

Rate : $25 USD per hour

Recruiting Opportunity Closes : 02.13.2026

Hours Per Week : 40

Status : Non-Exempt / Full Time

Number of Positions : 1

Supervisor : Captain Ivan Landeros, Divisional Secretary for Program

Department : Program

Position : Program Assistant Level 2

The Salvation Army Mission Statement : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions : Complete the online job application, upload a resume and cover letter.

To apply online go to : Program Assistant-Level 2 or https : / / tinyurl.com / 46f4b3at

To apply in person go to 8495 SE Monterey Ave., Happy Valley, OR 97086. Bring a resume and cover letter and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Captain Ivan Landeros at Ivan.Landeros@usw.salvationarmy.org or call (503) 794-3267. Captain Landeros is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement : To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

Confidentiality : This position provides access to confidential information. Therefore, Program Assistant must observe confidentiality.

Scope of Position :

Administrative and Clerical Support : Provide comprehensive administrative and clerical support to the Divisional Secretary for Program (DSP). This includes managing daily operational functions, maintaining office organization, and supervising designated support staff. The DSP will manage all related communications to ensure timely and organized responses.

Program Assistance : Under the direction of the DSP, provide guidance to the Divisional Program Department staff including the DSPS (Divisional Statistician & Program Specialist) in the execution of program activities across the Cascade Division. Responsibilities include supporting the coordination and logistical planning of Divisional events and initiatives.

Guidance and Compliance Support : Work under the DSP's direction to guide and support Corps Officers and Ministry Leaders in all matters related to the Program Department processes. Ensure timely submission and compliance with all required forms, reports, and documentation as outlined by Divisional and Territorial Headquarters' standards.

Requirements, Knowledge, Skills, Abilities, Licenses and Certifications :

Specific Requirements :

Official Representation : Will be required to represent The Salvation Army in an official capacity on behalf of the Divisional Secretary for Program (DSP). As such, professionalism, integrity, and a thorough understanding of the organization's mission and values are essential.

Mission Commitment : Must demonstrate a clear commitment to and support of the holistic Christian mission and ministry of The Salvation Army, both in conduct and attitude.

Organizational Integrity : Expected to perform all assigned duties with a positive and respectful demeanor. All actions and communications should aim to strengthen, support, and promote the identity of The Salvation Army as an organization grounded in integrity, service, and Christian values.

Knowledge required :

Computer Proficiency : Must be able to use a computer effectively in a professional office environment. Proficiency with standard office equipment such as copiers, multi-line telephones, labelers, and laminating machines is essential.

Software Skills : Demonstrated keyboarding experience and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), as well as design platforms such as Canva.

Communication and Office Practices : Must have a solid understanding of traditional office practices and procedures. Ability to read, write, and speak English clearly and professionally to communicate ideas and information effectively.

Independent Work Capability : Must be able to work independently with minimal supervision, demonstrating initiative, reliability, and sound judgment in completing tasks.

Skill required :

Communication : Must possess strong written and verbal and phone communication skills, with the ability to interact effectively and professionally with individuals and groups both within and outside of The Salvation Army.

Organization and Teamwork : Highly organized, detail-oriented, and able to work effectively as part of a team.

Technical Proficiency :

Proficient in Microsoft Office applications, particularly Outlook, Word, Excel, Publisher, and PowerPoint, with the ability to manage multiple calendars and create professional documents, reports, and presentations.

Familiarity with HP software and general computer operations.

Competent in using virtual meeting platforms (e.g., Zoom, Teams).

Mathematical and Analytical Skills : Ability to perform basic math functions including addition, subtraction, multiplication, and division.

Interpersonal and Operational Skills :

Able to establish and maintain effective working relationships with a variety of stakeholders.

Strong attention to detail in all tasks and communications.

Must be capable of operating a motor vehicle as part of job responsibilities.

Ability required :

Professional Interaction : Ability to interact with individuals using generally accepted business etiquette and professional standards.

Interpersonal Skills : Strong interpersonal skills with the ability to engage effectively with others in both favorable and challenging situations.

Task Management : Capable of organizing, prioritizing, and planning tasks independently. Must be able to multitask effectively, adapt to changing priorities or interruptions in workflow, and quickly learn new systems and procedures.

Work Under Pressure : Able to perform well under pressure with minimal supervision, maintaining accuracy and professionalism.

Diversity Awareness : Able to work respectfully and effectively with individuals and groups from diverse backgrounds, interests, and perspectives.

Data Handling : Proficient in analyzing, collecting, and compiling data and information for the preparation and timely submission of reports.

Time and Project Management : Demonstrated ability to manage time effectively and to plan, organize, and prioritize multiple concurrent projects.

Problem Solving : Able to identify obstacles to effective performance, analyze issues, and implement appropriate solutions.

Adaptability : Capable of modifying systems, procedures, and programs as needed to improve efficiency or meet new requirements.

Essential Duties and Responsibilities :

Confidentiality : Maintain strict confidentiality regarding the business, operations, and conduct of The Salvation Army.

Workflow Management : Organize and expedite the flow of work within the department, ensuring smooth and efficient office operations.

Clerical and Secretarial Duties : Perform various skilled administrative tasks, including typing, proofreading, filing, reporting, checking, and recording information accurately and efficiently.

Recordkeeping : Establish and maintain organized records, systems, and files for all events and departmental activities.

Document Design and Publishing : Use desktop publishing software and Canva to create professional forms, program folders, flyers, and other informational materials for divisional use.

Scheduling and Tracking : Maintain a bring-up schedule, daily process folders, document tracking system, and expense documentation to ensure timely follow-up and organization.

Meeting Coordination : Schedule in-person and virtual meetings. Attend meetings as needed to take notes and prepare accurate minutes.

Project and Event Management : Work both independently and collaboratively on recurring, seasonal, and special projects, meetings, conferences, and events. May serve as a project lead, handling tasks such as budgeting, scheduling, planning, coordinating, creating and disseminating materials, managing mailings, facilitating registrations, and ensuring billing accuracy.

Financial Processing : Prepare and submit accurate departmental receipts, invoices, and billings to the Finance Department promptly after divisional events.

Event Attendance : Attend divisional events as needed or upon request to support coordination and execution.

Team Collaboration : Serve as an active member of the Divisional Program Support Team.

Office Supply Management : Monitor and maintain inventory of office supplies; reorder items as necessary to ensure adequate stock.

Workplace Cleanliness : Must maintain cleanliness, organization, and safety in assigned workspaces and common areas.