Talent.com
IT Help Desk Support - Level I (MSP)
IT Help Desk Support - Level I (MSP)K2 Staffing • Renton, WA, US
IT Help Desk Support - Level I (MSP)

IT Help Desk Support - Level I (MSP)

K2 Staffing • Renton, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Summary

Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle) . They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will have a track record of understanding in business desktop and server technologies that must include : Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.

Duties & Responsibilities

  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure.
  • Password resets
  • IP Phone setup
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation
  • Printer install (Canon / HP)
  • Assisting onsite technical lead with various IT-related projects.
  • New User On-boarding

Qualifications & Requirements

  • 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
  • General understanding of software installation
  • General understanding of printer installation
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.

    • Employment Type : Full time Location : Renton, WA

    [job_alerts.create_a_job]

    It Help Desk Support • Renton, WA, US

    [internal_linking.similar_jobs]
    Service Desk Analyst

    Service Desk Analyst

    TEKsystems • Bellevue, WA, United States
    [job_card.full_time]
    Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company!.The Service Desk Analysts role within our IT Infrastructure Consulting group provides you ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Youth Specialist - Drop In Services - HYS-SDS

    Youth Specialist - Drop In Services - HYS-SDS

    Friends of Youth • Kirkland, WA, US
    [job_card.full_time] +1
    The Youth Specialist of Drop-In Services works to create and maintain a safe, clean, and supportive environment for youth and young adults experiencing homelessness. They provide direct services, re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Center Team Lead

    Service Center Team Lead

    Echo Global Logistics • Tacoma, WA, United States
    [job_card.full_time]
    Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and.We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationw...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IT Help Desk Support - Level I (MSP)

    IT Help Desk Support - Level I (MSP)

    K2 Staffing, LLC • Renton, WA, US
    [job_card.full_time]
    Our client is a leading IT Solutions Company in the.Renton & Kent, WA areas (Southeast of Seattle).They are in need of a temporary. Helpdesk Support Level I technician.A successful candidate wil...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home - Online Product Support (Entry Level)

    Work from Home - Online Product Support (Entry Level)

    GLOCPA • Graham, Washington
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Rep(07132) - 16420 Meridian E

    Customer Service Rep(07132) - 16420 Meridian E

    Domino's Franchise • South Hill, WA, US
    [job_card.full_time]
    Customer Service Representative.We are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR’s greet customers, answer phones, take orders and prepar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Work From Home - Supplement Your Income

    Flexible Work From Home - Supplement Your Income

    Finance Buzz • Graham, Washington, US
    [filters.remote]
    [job_card.temporary]
    We’re seeking reliable and motivated individuals who want to earn extra income from home.This flexible position allows you to set your own hours and work around your existing commitments.Are you th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SLP - SLP

    SLP - SLP

    Washington St Soldiers -R05A42 • Orting, WA, United States
    [job_card.permanent]
    Washington St Soldiers -R05A42.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Lead

    Customer Support Lead

    Grid • Seattle, WA, US
    [job_card.full_time]
    Today’s financial system is built to favor those with money.Grid’s mission is to level that playing field by building financial products that help users better manage their financial fu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    EMC EMI System Lead

    EMC EMI System Lead

    Blue Origin • Seattle, WA, United States
    [job_card.permanent]
    Applications will be accepted on an ongoing basis until the requisition is closed.At Blue Origin, we envision millions of people living and working in space for the benefit of Earth.We're working t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    US Navy • Tacoma, WA, United States
    [job_card.part_time]
    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be l...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Special Education Teacher in Spanaway, WA

    Special Education Teacher in Spanaway, WA

    Soliant • Spanaway, WA, US
    [job_card.full_time]
    Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required. Applicants who do not meet th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Rehab Therapy - Physical Therapy (PT)

    Rehab Therapy - Physical Therapy (PT)

    ATI- Spanaway - Pacific Ave South • Spanaway, WA, United States
    [job_card.full_time]
    ATI- Spanaway - Pacific Ave South.Rehab Therapy - Physical Therapy (PT).At Blu MedStaff, we truly value our nurses and are dedicated to supporting you every step of the way.Here's why you should jo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy / Rehab - PT

    Therapy / Rehab - PT

    ATI Physical Therapy - Pacific Ave South - Spanaway - ShiftWise • Spanaway, WA, United States
    [job_card.full_time]
    ATI Physical Therapy - Pacific Ave South - Spanaway - ShiftWise.Please inquire for local rates.[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PT - Outpatient

    PT - Outpatient

    ATI Physical Therapy-160th St S - Spanaway / Tacoma, WA • Spanaway, WA, United States
    [job_card.full_time]
    ATI Physical Therapy-160th St S - Spanaway / Tacoma, WA.Prime HealthCare Staffing, a national health care staffing company with over 20 years in the business, is looking for an experienced PT for a t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Auburn, Washington
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Radiology IT Analyst (Level 2) HYBRID

    Radiology IT Analyst (Level 2) HYBRID

    Insight Global • Seattle, WA, US
    [job_card.permanent] +1
    Hybrid – 2 days onsite in Seattle, WA; 3 days remote.We're seeking an experienced Radiology IT Analyst to support and optimize imaging and diagnostic technology infrastructure.This role is ideal fo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Earn up to $25 per survey Online Survey Taker - Work From Home Flexibility (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker - Work From Home Flexibility (Hiring Immediately)

    Earn Haus • Frederickson, Washington, US
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]