Talent.com
Financial Center Banker
Financial Center BankerNorthwest Bank • Columbia, PA, United States
Financial Center Banker

Financial Center Banker

Northwest Bank • Columbia, PA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

DESCRIPTION

As part of the Branch Banking team, Financial Center Banker will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship.

The Financial Center Banker connects customers with Northwest products and services, through opening accounts; as well as identifying customer financial needs while connecting customers to other Northwest financial experts who can help with their needs while ensuring an exceptional customer experience.

ESSENTIAL FUNCTIONS :

  • Performance Metrics : Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. Continuously strive to improve skills and knowledge through training and professional development opportunities
  • Financial Needs Assessment : Conduct comprehensive financial assessments for customers to identify areas for improvement and opportunities for growth. Analyze customer accounts, transactions, and behaviors to offer personalized recommendations
  • Operational Soundness : Ensure compliance with all banking regulations, policies, and procedures. Provide leadership while ensuring efficiency and accuracy in all operational activities and financial center security. Proactively identify areas for improvement and implement strategies to enhance operational effectiveness

Leadership Portraying the Northwest Bank Culture : Deliver exceptional customer service experiences. Address customer concerns and complaints promptly and effectively, turning negative experiences into positive ones

  • Customer Engagement : Initiate proactive conversations with customers to build rapport and understand their financial objectives. Utilize active listening skills to uncover opportunities to enhance their financial well-being
  • Relationship Building : Build long-term relationships with customers by providing ongoing support and follow-up. Anticipate customer needs and proactively reach out to offer assistance and guidance
  • Compliance and Regulations : Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information
  • Ensure compliance with Northwest's policies and procedures, and Federal / State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment
  • Responsible for adherence to all security and dual control processes, daily branch tasks, and branch opening and closing tasks as needed
  • Complete other duties and special projects as requested by management

    • KNOWLEDGE, SKILLS, AND ABILITIES :

  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
  • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
  • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
  • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

    • QUALIFICATIONS :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education :

  • High school diploma or equivalent preferred

    • Work Experience :

  • 1 year banking and / or retail experience preferred
  • Sales experience preferred
  • Customer Service experience preferred

    • Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

    [job_alerts.create_a_job]

    Banker Financial Center • Columbia, PA, United States

    [internal_linking.related_jobs]
    Relationship Manager I

    Relationship Manager I

    First Financial Federal Credit Union of Maryland • 21152, MD, US
    [job_card.full_time] +1
    First Financial Federal Credit UnionJob Description.Relationship Manager I, II, III.First / Mid Level Officials and Managers. Loveton Circle Sparks, MD 21152.In office position with the opportunity to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Billing Specialist I

    Billing Specialist I

    Greater Baltimore Medical Center (GBMC) • Phoenix, MD, United States
    [job_card.full_time]
    Under direct supervision, performs all billing and collection functions on account balances within assigned financial classes. Ensures timely submission of all claims and timely follow up.Perform el...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Financial Center Assistant Manager

    Financial Center Assistant Manager

    Northwest Bank • Hershey, PA, United States
    [job_card.full_time]
    As a Financial Center Assistant Manager, you will be responsible for assisting the Financial Center Manager in overseeing daily operations, managing staff, and ensuring exceptional customer experie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller Part Time South Dauphin

    Teller Part Time South Dauphin

    Wells Fargo • Hershey, PA, United States
    [job_card.part_time]
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc. • Shrewsbury, PA, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Financial Analyst III

    Financial Analyst III

    Jobot • Hershey, PA, US
    [job_card.full_time]
    This Jobot Job is hosted by : Amanda Cohen.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $90,000 - $120,000 per year.We’re a global leader in in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller

    Teller

    Fulton Bank, N.A. • York, PA, United States
    [job_card.full_time]
    Retail / Branch Banking - Pennsylvania.Position Type (Portal Searching).Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our com...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Relationship Banker

    Relationship Banker

    First National Bank of Pennsylvania • Sparks, MD, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)

    Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid)

    Capital One • York, PA, US
    [job_card.full_time] +1
    Principal Auditor (Experienced Senior Auditor), Global Payment Network (Hybrid) Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance servic...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Community Banking Specialist

    Community Banking Specialist

    ACNB BANK • York, PA, US
    [job_card.full_time]
    Platform Specialist, Universal Banker, or Relationship Banker).Are you a banking professional with the drive to provide exceptional service and meet performance goals?.We're looking for someone...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Representative

    Call Center Representative

    Lap of Love • Hershey, PA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Join Lap of Love as a Call Center Representative and Love What You Do!.Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator,...[show_more]
    [last_updated.last_updated_variable_days]
    Grubhub Driver - Charlottesville, VA - Fast Cash, Flexible Work!

    Grubhub Driver - Charlottesville, VA - Fast Cash, Flexible Work!

    Grubhub • Palmyra, US
    [job_card.full_time]
    Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor st...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Part Time Dentist Opportunity

    Part Time Dentist Opportunity

    West Cecil Health Center • Felton, PA, United States
    [job_card.part_time]
    Join Our Dental Practice Team!.West Cecil Health Center is on the lookout for a passionate Part Time Dentist who wants to make a meaningful impact in the community. This role is integral to fulfilli...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Business Office Associate - YCDS A / R Specialist

    Business Office Associate - YCDS A / R Specialist

    InsideHigherEd • York, Pennsylvania, United States
    [job_card.full_time]
    The Business Office Associate – YCDS A / R Specialist plays a key administrative and clerical support role within the Business Office, focusing on financial and budgetary processes for York Country D...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Call Center Representative

    Call Center Representative

    Luxury Bath Technologies • York, PA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Call Center Representative Appleby Systems is one of the fastest growing brands in the acrylic bath remodeling industry.We offer custom bath remodeling that enriches the lives of those we touch wit...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Membership Sales Director - Eagle's Nest Country Club

    Membership Sales Director - Eagle's Nest Country Club

    PGA TOUR, INC. • Phoenix, MD, United States
    [job_card.full_time] +1
    Membership Director at Eagle's Nest Country Club | Phoenix, MD | Invited.Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business?...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Financial Manager - AI Trainer ($150 per hour)

    Remote Financial Manager - AI Trainer ($150 per hour)

    Mercor • York, Pennsylvania, US
    [filters.remote]
    [job_card.full_time]
    UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have •...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Teller

    Teller

    M&T Bank • Shrewsbury, PA, US
    [job_card.full_time]
    Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]