Warehouse Supervisor
The Warehouse Supervisor oversees all warehouse operations, including two distribution centers, to ensure receiving and shipping teams consistently achieve productivity and quality targets. This role enforces strict safety standards with a zero-incident focus, ensures adherence to SOPs for quality compliance, and manages CDL records, medical certifications, and driver training to maintain full regulatory compliance.
General Responsibilities :
- Manage warehouse staffing to support receiving and shipping operations and reallocating cross-trained employees to meet fluctuating demands.
- Ensure timely and accurate shipment of product to meet customer's request delivery date (RDD).
- Create KPIs and performance metrics to track operational efficiency; perform daily Gemba walks to observe processes and drive continuous improvement.
- Maintain accurate inventory records across multiple sites, verifying counts and resolving discrepanciesincluding overages, shortages, and lost equipment.
- Ensure warehouse processes are accurate, documented, and regularly updated in SOPs to maintain compliance and operational efficiency.
- Collaborate with cross-functional teamsincluding Sales, Customer Service, Procurement, and Productionto align operations, resolve issues, and ensure seamless workflow.
- Troubleshoot operational issues and implement process improvements.
- Manage supply inventory and create purchase orders (POs) to ensure timely procurement and uninterrupted operations.
- Train, mentor, and develop warehouse staff, providing coaching and guidance to build skills and achieve performance goals.
- Resolve operational issues promptly, collaborating with IT teams to troubleshoot system problems and minimize downtime and delays.
- Enforce strict safety protocols to support a zero-tolerance policy for workplace accidents and ensure compliance with OSHA and company standards.
- Maintain a fleet of forklifts by scheduling repairs and implementing preventive maintenance programs to ensure optimal performance and minimize downtime.
- Take initiative to identify cost-saving opportunities and implement strategies that support sustainability goals and reduce operational expenses.
- Ensure all team members complete company-wide training requirements on time by monitoring compliance and following up to meet deadlines.
Skills and Experience :
25+ years of warehouse or logistics experience.13 years of supervisory or lead experience in a warehouse, distribution center, or manufacturing environment.Manage CDL records, medical certifications, and required driver training.Experience managing a team of up to 30 folks.Experience working with shipping carriers (FedEx, UPS, LTL) and coordinating logistics.Background in inventory management, cycle counts, and maintaining warehouse accuracy.Experience with continuous improvement, Lean principles, or process optimization.Education :
High School Diploma or GED required.Associate's degree or higher in Supply Chain & Logistics management preferred.Forklift Train-the-Trainer CertificationOSHA Safety CertificationPay Transparency :
A reasonable estimate of the annual base salary for this position is $90,000 - $125,000 + discretionary annual bonus. Pay ranges may vary by location.Employee Benefits Include :
Health benefits Medical, Dental, VisionPersonal and Vacation TimeRetirement & Savings Plan (401K)Employee Stock Purchase PlanTraining & Education AssistanceBonus Referral ProgramService AwardsEmployee Recognition ProgramFlexible Work SchedulesWelcome to Impact. Welcome to Innovation. Welcome to Your New Life.