Sr. Field Service Representative - Radiology - (Spokane, WA)

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Sr. Field Service Representative - Radiology - (Spokane, WA)

Sr. Field Service Representative - Radiology - (Spokane, WA)

PURPOSE

The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. The position is also responsible for assisting in reaching Service Zone Revenue targets with work group sales responsibilities ranging from 1 to 2 MM dollars and to communicate product sales opportunities to Sales and Applications team's members as needed. Willingness to acquire and use sales skills is a must. Difficulties include extensive travel (50000 to 75000 driving miles per year), working with contaminated products, exposure to X-rays and Magnetic fields, sick patients and the need to lift heavy equipment (over 50lbs). Typical work week approaches 50 hrs and on-call duty as needed by Zone Service manager.

The span of coverage will be Spokane, WA , west including the northern half of Idaho and all of Montana. Travel up to 75% within the territory. The candidate is preferred to reside in the Spokane, WA metro area as that is the center of the territory. The Candidate must be domiciled within the territory.

YOUR TASKS AND RESPONSIBILITIES

• Perform preventive maintenance, repairs and installation at end user customer sites using approved Bayer documentation;
• Schedule and organize own work activities, ensure efficient operations;
• Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits;
• Responsible for proper return of all defective inventory for replenishment;
• Price service calls, offering discounts or converting to full contracts when needed;
• Prepare and develop sales quotes and follows through to close the sale;
• Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order;
• Interface heavily with Service Admin / MSRC billing processors to ensure proper & timely invoicing;
• Responsible to assist in collection activities in given territory;
• In some cases, generate customer interest and communicate to Service Marketing Rep.
• Generate and communicate sales leads to respective sales rep for new product or disposable opportunities;
• Maintain company car and tools in good working order valued at $35- $45K;
• Ensure oil changes, tire rotation, etc.;
• Ensure all proprietary info is safe guarded from non-Bayer personnel, including : Service & Training Manuals, Diagnostic and Calibration software, BIT keys etc.;
• Assist in on the job training and mentoring for new hires;
• Serve as a role model example to new hires for delivering 100% customer satisfaction, technical excellence, & outstanding financial results;
• Be utilized to help resolve difficult / intermittent technical problems;
• Be relied upon to be zone champion for new product launch support.

WHO YOU ARE

Bayer seeks an incumbent who possesses the following :

REQUIRED QUALIFICATIONS

Preferred Qualifications

Employees can expect to be paid a salary between $67,340.00 to $101,011.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc..

This salary range is merely an estimate and may vary based on an applicant's location, market data / ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will be available for application until at least 11-3-25.

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YOUR APPLICATION

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer.

To all recruitment agencies : Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer / Disabled / Veterans

Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.

Bayer is an E-Verify Employer. Location : United States : Washington : Spokane Division : Pharmaceuticals Reference Code : 855146 Contact Us Email : hrop_usa@bayer.com