Job Description Summary:
Job Description:
Coordinates and performs all aspects of accounts receivable collection and reprocessing of claims.
ROLE AND RESPONSIBILITIES
- Audits and resolves accounts with credit balances
- Audits and resolves accounts with outstanding balances and determines disposition of delinquent accounts
- Audits and resolves accounts with credit balances
- Posts payments and adjustments and take action when rates do not match established fee schedules
- Performs necessary rebilling or adjusting on accounts
- Responds to patient inquiries regarding process of services
- Answers incoming Patient Accounts calls as member of the AR team phone queue
- Cross trains within department to provide coverage when necessary
- Collaborates with Office Mgr’s regarding quality of data obtained by office staff, healthcare providers.
- Organizes work load to achieve a high level of productivity
- Notifies Manager of information that negatively impacts production
- Assist with special projects as needed
QUALIFICATIONS
- One of the following must be met:
1.) Associates degree in Health Information Management Systems (or related field) with 1+ years’ experience in a healthcare billing and collections office
2.) Coding Certification/Billing Certificate Program (AAPC’s CPC or AHIMA’s CCA) with 2 years’ experience in a healthcare billing and collections office
3.) 5 + years’ experience in a healthcare billing and collections office - In depth knowledge of CPT and ICD-10 Codes, Medicare and Medicaid billing rules. Insurance reimbursement methods, the claims appeal process, understanding of managed care contracts and capitation payments
- Proficient in Microsoft Excel, Word, Access and Outlook
This Position is available for remote work.