Development Operations Manager

At the City of Plano, our values make us who we are and guide us as we SERVE our city. As members of Team Plano , our organizational Values (what is most important to us) make up the acronym, SERVE (S tewardship E ngaged R espectful V isionary E xcellence ).

Job Details

The City of Plano's Technology Solutions Department is seeking a dynamic Development Operations Manager to lead the delivery of reliable, high-performing application solutions that support critical city services. This role is ideal for a forward-thinking leader who enjoys creating momentum while ensuring stability, trust, and operational excellence across development teams. The Development Operations Manager brings structure, clarity, and accountability to application delivery, helping translate strategic priorities into actionable work and guiding solutions from concept through secure, controlled production release. Working closely with development, integration, security, and infrastructure teams, this leader fosters predictable releases, proactive risk management, and continuous improvement. By supporting Agile and hybrid delivery methods and leveraging Salesforce's low-code and traditional development practices, the DevOps Manager ensures technology consistently delivers meaningful value for both internal teams and the community we serve.

Hours for this position are Monday - Friday, 8 : 00am - 5 : 00pm. This role is 100 percent on-site; the City of Plano does not offer hybrid or remote options.

We believe in people first : investing in your success, supporting your growth, and celebrating your achievements. In addition to working in a positive and innovative environment, you'll enjoy :

• Competitive pay
• Comprehensive benefits : Medical, dental, and vision coverage.
• Retirement you can count on : Membership in the Texas Municipal Retirement System (TMRS), with a 2 : 1 City match upon retirement. In addition, Enrollment in the Retirement Security Plan (RSP), which is fully funded by the City
• Generous paid time off : Up to 3 weeks of vacation and 3 weeks of sick leave per year.
• Nine paid holidays annually.
• Tuition assistance to support your ongoing education.
• Free membership to City recreation centers.
• Free Library Card to the City's five libraries.

And so much more! Learn about our benefits here.

Summary of Duties : The Development Operations Manager is responsible for leading and managing the City's DevOps and Applications Service Delivery teams within the Technology Solutions (TS) department. This role focuses on ensuring seamless integration between development and operations functions, overseeing deployment automation, continuous integration, and release management processes. The DevOps Manager serves as a liaison between TS and business partners across the City, ensuring the delivery of secure, scalable, and high-performing technical solutions that meet operational and strategic needs.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Relationship Management :

Salesforce is the City's primary low-code platform, and this role ensures DevOps work is organized, tested and released without errors.

Technical Strategy & Leadership :

Continuous Improvement :

People Management :

Security & Quality Assurance :

Marginal Duties :

Typical Decisions :

Minimum Qualifications :

Preferred Qualifications :

Skill in : Communicating effectively both verbally and in writing; managing records and files; establishing and maintaining effective working relationships.

Education : Bachelor's Degree from an accredited college or university in computer science or related field.

Experience : Four years of experience in a related field. Preferred candidates will have previous experience in leading development teams and / or projects.

Any work-related experience resulting in acceptable proficiency levels in the above minimum qualifications is an acceptable substitute for the above specified education.

Licenses and Certifications : Must have a valid Class "C" Driver's License prior to employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law).

Conditions of Employment : Must pass a drug test, driver's license check, criminal history background check, periodic CJIS background check (for positions requiring access into Police buildings) and social security number verification check.

Physical Demands and Working Conditions : This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and / or public and private representatives in interpreting and enforcing departmental policies and procedures.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Equal Employment Opportunity

Equal Opportunity Employer - EOE / M / F / V / D

Open positions are subject to close without notice.