Software Developer 4

AI Engineer

The Customer Success Services team needs an AI Engineer that can design, develop, configure, evaluate, monitor, and optimize generative AI and agent solutions for Oracle applications, as well as develop innovative solutions to advance the CSS team's operational capabilities and effectiveness. The ideal candidate will create processes, tools, and tests so that CSS can evaluate and optimize AI responses on customer instances at scale. The candidate will develop monetizable services and build revenue streams around different levels of test, evaluation, monitoring, and audit for generative AI authoring, summarization, retrieval augmented generation, and agentic workflows. The candidate will be responsible for maintaining close relationships and sharing information across many lines of business. Preference is for people near Pleasanton, CA, but remote from within the US will be considered.

Responsibilities :

• Evaluate and optimize GenAI solutions (including RAG and agents).
• Provide analysis and reporting of AI quality and business value, as well as auditing (e.g. bias, prompt injection, guardrails) for customers.
• Develop methods and tools to evaluate, improve, extend, and measure ROI of Oracle AI solutions.
• Design and develop custom AI solutions to optimize and generate efficiencies for business operations.
• Help monetize AI capabilities as managed services.
• Support internal standardization and uptake of generative AI code assist tools.
• Interface with Oracle AI Review (OAR) Board and Corporate Security Solution Assurance Process team to ensure AI and security governance.

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US : Hiring Range in USD from : $96,800 to $223,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following :

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

About Us : As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.