CollectorYes& Companies LLC • Las Vegas, NV, United States
Collector
Yes& Companies LLC • Las Vegas, NV, United States
[job_card.1_day_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]HS Diploma or equivalent. Ability to work weekends and holidays. Professional verbal and written communications skills. Excellent computer skills and phone etiquette. Detail-oriented with excellent organizational and time management skills. Must be a person who can balance and split their skill set between customer service and collections. Experience in MS office applications. (MS Word, Excel & Outlook) Working knowledge of FDCPA, CFPB, and FDIC a plus. No budgetary responsibility Sitting : Constantly Standing : Occasionally Walking : Rarely Driving : N / A Bending (from waist) : Occasionally Crouching (squat) : Rarely Kneeling : Rarely Crawling : N / A Climbing (stairs) : Occasionally Climbing (ladder) : N / A Twisting : Rarely Reaching : Rarely Wrist Motion : Constantly Items Carried : N / A Distance : N / A Times Per Day : N / A Maximum Weight : N / A Items Moved / Lifted : N / A Times Per Day : N / A Maximum Weight : N / A Floor : N / A Knee : N / A Waist : N / A Chest : N / A Overhead : N / A Item Name : Click here to enter text. Frequency : N / A Item Name : Click here to enter text. Frequency : N / A Item Name : Click here to enter text. Frequency : N / A Item Name : Click here to enter text. Frequency : N / A Inside / Outside : Yes Hot / Cold Temperatures : No Wet : No Noise : Yes Power Equipment : No Traffic Hazards : No Chemical Hazards : No Heights : No Dust : Yes Close Quarters : Yes Fumes / Odors : No
Job Type
Full-time
Description
ROLE
As an ASTS Collector your role is focused on negotiating payment arrangements with owners. The collections agent will be responsible for the complete account management and portfolio of accounts from 0-60+ day's delinquency and to bring them current.
RESPONSIBILITIES
- To conduct outbound phone calls in a call center to owners about current or past due mortgage payments, recovering delinquent accounts.
- To provide complete account management and portfolio of accounts from 0-60+ day's delinquency and to bring them current.
- To documenting each of our customer interactions, conversations and payment arrangements.
- To meet daily (100 calls per day), Weekly and monthly goals for the department.
- To negotiate payments via telephone, email.
Requirements
REVENUE / BUDGETARY / STAFF RESPONSIBILITY
PHYSICAL REQUIREMENTS
Work Posture Requirements :
Carrying Requirements :
Moving / Lifting Requirements :
Moving / Lifting Levels / Heights :
Push / Pull Requirements :
Environmental Conditions :
Salary Description
$20 per hour
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Collector • Las Vegas, NV, United States
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