Medical Receptionist / Front Desk

Job Description

Job Description

Come join FYZICAL Therapy & Balance Center Las Vegas, NV- Boulder & Horizon location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position!

This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.  Responsibilities

Greet and welcome patients to the facility

Answer and direct incoming phone calls

Schedule and confirm appointments for patients

Update and manage patient records

Coordinate with therapists and other healthcare professionals to ensure smooth operation

Process payments and handle billing queries

Ensure the reception area is clean, organized, and stocked with necessary supplies

Provide information about the services offered at the facility

Assist patients with any paperwork required for their treatment

Manage patient flow in the clinic, ensuring that appointments run on time

Required Skills

High school diploma or equivalent

Previous experience as a receptionist / front desk, preferably in a healthcare setting

Excellent communication and customer service skills

Proficiency in using computers and medical software

Strong organizational and multitasking abilities

Understanding of medical terminology is preferred

Able to maintain patient confidentiality