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Customer Service Representative
Customer Service RepresentativeStyleSignPlan • Orlando, Florida, United States, 32801
Customer Service Representative

Customer Service Representative

StyleSignPlan • Orlando, Florida, United States, 32801
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Customer Service Representative

Job Advertisement : Customer Service Representative

Company : StyleSignPlan

Location : Orlando, FL

Salary : $33,000 - $42,000 per year

Job Description :

StyleSignPlan is seeking a dedicated Customer Service Representative to join our team in Orlando, FL. This role is crucial in ensuring our customers receive exceptional service and support. As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information about our products and services.

Responsibilities :

  • Handle customer inquiries via phone, email, and chat with professionalism and courtesy.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Provide detailed information about products, services, and company policies.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address and resolve customer concerns.
  • Follow up with customers to ensure satisfaction and address any additional needs.
  • Continuously seek opportunities to improve the customer experience.

Qualifications :

  • High school diploma or equivalent; additional education or certifications in customer service is a plus.
  • Proven experience in a customer service role, preferably in a similar industry.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in using customer service software and tools.
  • Ability to handle high-pressure situations with a calm and positive attitude.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Benefits :

  • Competitive salary and performance-based incentives.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan with company match.
  • Opportunities for career growth and professional development.
  • Supportive and dynamic work environment.
  • Application Instructions :

    To apply for this position, please submit your resume and a cover letter detailing your qualifications and experience. Additionally, we encourage candidates to include a short video recording introducing themselves and explaining why they are a good fit for the role. While the video is not mandatory, it will be considered a valuable asset in the evaluation process.

    Compensation details : 33000-42000 Yearly Salary

    PI83d0459deba0-30511-39027868

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    Customer Service Representative • Orlando, Florida, United States, 32801

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