Senior Business Systems Analyst

Salary : $103,833.00 - $129,791.00 Annually

Location : Pasadena City Hall, CA

Job Type : Full -Time

Job Number : 26-052

Department : Information Technology

Division : Operations

Opening Date : 10 / 09 / 2025

Closing Date : Continuous

The City of Pasadena Department of Information Technology is seeking a skilled and collaborative Senior Business Systems Analyst (ERP). The Senior Business Systems Analyst serves as a functional liaison for enterprise applications. The incumbent is responsible for business process analysis, system configuration, and user support to ensure efficient and effective use of the City's ERP system and other City enterprise applications.

This career opportunity includes :

• Possession of an entrepreneurial mindset with a proactive approach to identify and seize opportunities.
• Demonstrate business analysis capabilities and strong critical thinking and communication skills, as well as the ability to integrate ideas and efforts of technical and non-technical team members to achieve expected result.
• Performs a variety of professional analytical duties to facilitate development of technology solutions to meet business, operational and public service objectives efficiently and effectively.
• Consult with customers on new business practices and solutions to improve overall service delivery.
• Perform other duties as assigned to support the mission and objectives of the IT Department.

The City offers outstanding benefits, including 9 / 80 schedules with alternative Fridays off and a Hybrid Work Program. Learn more about working for the

NOTE : This recruitment is open and continuous and is subject to close at any time. A first review of applications is scheduled for October 23, 2025. Apply today!

IDEAL CANDIDATE

The ideal candidate possesses strong IT technical knowledge with experience documenting business requirements, defining scope and objectives and formulating systems and approaches. The Ideal candidate will possess a strong analytical mindset, a passion for innovation, and the ability to think strategically to drive business growth. This role requires a proactive approach to identifying opportunities, solving complex problems, and implementing creative solutions that align with city's goals and objectives.

Essential Functions

The major responsibilities of this position are listed below. For more detailed information, please review the

Qualification Guidelines

COMPETENCIES

The following list represents the core competencies needed for success in this position.

EDUCATION AND EXPERIENCE

Minimum Qualifications :

Desirable Qualifications :

SELECTION PROCESS

The tentative selection process will consist of a training and experience evaluation, a panel interview, and a department- level interview.

VACANCY INFORMATION

There is currently one vacancy in the Department of Information and Technology. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future. Candidates selected for this position are subject to a one-year probationary work period.

Special Requirements

Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.

Valid certification from the International Institute of Business Analysis as a Certified Business Analyst Professional (CBAP) or a Certification of Competency in Business Analysis (CCBA) is preferred.

For certain assignments, successful completion of a comprehensive background investigation is required, including a review of employment history, criminal conviction record, use of intoxicants and / or other controlled substances. In these cases, incumbents may be asked to work at secure locations and access highly confidential materials and information, in addition to working on systems that have city-wide impacts.

Effective January 1, 2013, new members to CalPERS or an agency with CALPERS' reciprocity or who have more than a six month break in service between employment in a CalPERS (or reciprocal) agency will be subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and will receive the 2% @ 62 benefit formula.

Employees who are current members of CalPERS or an agency with CalPERS' reciprocity, or who have less than a six month break in service between employment in a CalPERS (or reciprocal) agency and employment with the City will be enrolled in the 2.5% @ 55 benefit formula.

All employees are required to pay the full employee contribution to CalPERS.

Click link below to review the City's excellent benefits package

The City is closed on alternate Fridays and most staff observe a 9 / 80 work schedule.

01

Please describe your experience supporting or implementing an Enterprise Resource Planning (ERP) system. Include your specific role modules supported, and length of experience. If none, please enter N / A.

02

Please provide an example of a complex project you managed and the outcome? If none, please enter N / A.

03

How do you facilitate effective communication between technical teams and business users? Please provide an example of a successful collaboration with a cross-functional team? If none, please enter N / A.

04

Please describe when you identified a new business opportunity or an area for improvement within your organization? What steps did you take to capitalize that opportunity or implement the improvement, and what was the outcome? If none, please enter N / A.

05

Please list the software applications and tools you have worked with.

06

What is your highest level of education achieved?

07

What best describes your years of experience in professional business systems analysis?

08

Do you have Tyler Munis software experience?

09

If yes to question #8, please describe your experience. If none, please enter N / A.

10

Do you have a valid certificate from either the International Institute of Business Analysis as a Certified Business Analyst Professional (CBAP) or a Certification of Competency in Business Analysis (CCBA)?

Required Question