Operations Coordinator

Sharecare Operations Coordinator

Sharecare is the leading digital health company that helps people unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone.

The Operations Coordinator supports Population Health Operations by managing referral workflows, coordinating staffing and licensure processes, facilitating onboarding activities, and ensuring consistent operational quality. This role enables efficient service delivery, strong client performance, and seamless coordination across internal teams.

Operational Support :

• Manage and assign incoming referrals in Guiding Care and route self-referrals appropriately.
• Maintain licensure tracking documents and send required notifications for updates or renewals.
• Produce and distribute staffing reports and quality data; submit required data to internal and client partners.
• Administer CareFirst platform access, including system setup, password resets, and coordination with IT.

Onboarding & Workforce Coordination :

Policy & Compliance Support :

Recognition & Engagement :

Process Improvement & Project Coordination :

Issue Resolution & Internal Collaboration :

Communication & Administrative Support :

Other Duties :

Specific Skills / Attributes :

Qualifications :

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non-merit factor.