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Operations Assistant
Operations AssistantOnHires • San Francisco, California, .US
Operations Assistant

Operations Assistant

OnHires • San Francisco, California, .US
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Location : Remote / Global | Type : Part-Time; Independent Contractor

About the Company

Our client makes modern home-gardening joyful, easy, and wildly successful — from heirloom vegetable seeds and specialty herb kits to bonsai starters, grow-lights, and patio planters. Backed by EAK Distribution, they’re already an 8-figure e-commerce brand selling on Amazon, Shopify, TikTok Shop, and their own DTC site , and they’re on a fast track to $30 million in annual revenue within the next few years .

About the Role

Responsibilities

  • Manage the recruiting process end-to-end, including posting job ads, coordinating interviews, and maintaining communication with candidates. You will not have to interview candidates.
  • Facilitate smooth onboarding for new employees and assist with professional offboarding processes.
  • Maintain and update internal documentation such as SOPs, wiki pages, employee records, and team directories.
  • Distribute and balance workloads using ClickUp, while monitoring for potential burnout risks.
  • Track progress on projects and tasks, ensuring timely follow-ups and completion.
  • Compile, organize, and report on team KPIs and performance data.
  • Schedule, coordinate, and document recurring team meetings (e.g., Level 10s) and follow up on action items.
  • Serve as a communication bridge between departments to ensure timely information flow.
  • Manage internal calendars, meeting logistics, and other administrative coordination.
  • Provide day-to-day logistical and administrative support to the Operations Manager.
  • Contribute to employee engagement and team development initiatives in collaboration with leadership.

Results (Expected Accomplishments)

  • A streamlined and professional recruiting and onboarding process.
  • Well-organized, easily accessible operational documentation that boosts team efficiency.
  • Balanced team workloads with clearly tracked progress on all initiatives.
  • Timely meeting updates, follow-ups, and action item tracking.
  • Strong interdepartmental communication and collaboration.
  • Reduced administrative burden on the Operations Manager and project leads.
  • Higher team satisfaction through operational support and engagement initiatives.
  • Clear alignment between people operations and company objectives.

    • Requirements

  • At least 2 years of experience in project management and operations, HR, administrative operations, or people coordination roles.
  • Proficiency in ClickUp, Google Workspace, and communication tools like Slack.
  • Strong organizational, multitasking, and follow-through skills.
  • Excellent verbal and written communication abilities.
  • High attention to detail and comfort, managing multiple priorities simultaneously.
  • Ability to handle confidential information with discretion.
  • Familiarity with KPIs, project management, and internal documentation systems.
  • Proactive, self-motivated, and solutions-oriented approach.
  • Strong interpersonal skills and a service-focused mindset.
  • Experience supporting a fast-paced, remote-first, and systems-driven team environment.

    • What's In It For You?

    Compensation and Benefits

  • Health benefits after 90 days (full-time employees only).
  • Opportunities for professional development.
  • Annual performance evaluations with potential for salary increases based on impact and contributions.
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