Admin Support Associate

This Administrative Support Associate position serves as the initial contact for the UNC Advising department and is responsible for reception and general office duties. As the first point of contact for students and visitors, this position will greet and check students in for in-person meetings with Thrive Advisors. They will also respond to questions from students and visitors in-person, by phone, and by email. This position maintains basic office supplies, inputs information into online records database, processes requests from students, and provides general program support for UNC Advising. They may also provide administrative support for various departmental projects. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Minimum Education and Experience Requirements High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Required Qualifications, Competencies, and Experience High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work Preferred Qualifications, Competencies, and Experience The successful candidate should have previous customer service experience and strong written and verbal communication skills. They should have keen attention to detail and the ability to successfully work as part of a team. Training and experience with UNC applications such as Infoporte and ConnectCarolina is preferred. Familiarity with UNC Business Operations and ideally, College of Arts & Sciences processes and procedures is also a plus. Special Physical / Mental Requirements Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

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