Licensed Triage CounselorVirtualVocations • Rochester, New York, United States
Licensed Triage Counselor
VirtualVocations • Rochester, New York, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Triage Counselor I to provide telephonic and chat support to participants through triage, assessment, consultation, education, referrals, and non-medical counseling.
Key Responsibilities
Provide participant intake triage and crisis intervention services, linking to appropriate resources
Deliver education regarding EAP benefits and may provide non-medical counseling to eligible participants
Maintain documentation and adhere to performance standards and contract requirements
Required Qualifications
Master's degree in behavioral health or a related field
Independent level licensure (e.g., LCSW, LMFT, LPCC, LPC)
At least 2 years of clinical experience post-degree
Ability to manage caseload and documentation per standard operating procedures
Experience with technology applications relevant to the role
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