Baggage Service Agent SFOPacific Aviation • San Francisco, CA, US
Baggage Service Agent SFO
Pacific Aviation • San Francisco, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Clear written and verbal communication (email coordination required) Fluent English communication skills—verbal and written Proficiency or familiarity with WorldTracer (strongly preferred) Strong customer service, coordination, and problem-solving skills Ability to manage stressful situations calmly and effectively Attention to detail and organizational skills Computer literacy and fast, accurate data entry Physical ability to lift up to 50 lbs and work on your feet for extended periods Flexibility to work weekends, evenings, and holidays Legally authorized to work in the U.S. Must pass a background check and attend paid training Available weekends and holidays Daily shifts : Morning : 6 : 00 AM – 11 : 00 AM Evening : 2 : 15 PM – 10 : 15 PM Hourly Rate : $23.15 - $25.15 Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Paid Training Uniform Provided Parking Discount Referral Bonus Program
Job Description
Job Description
Pacific Aviation is hiring Baggage Service Agents to support operations at San Francisco International Airport (SFO) . This position is ideal for detail-oriented individuals who thrive behind the scenes and want to ensure baggage operations run safely, smoothly, and on time.
For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
What You’ll Do
- Assist passengers at check-in counters, arrival areas, and gates with baggage-related inquiries, claims, and service needs
- File and update reports for delayed, damaged, or missing baggage using systems like WorldTracer
- Communicate with passengers via phone, email, and in person to provide timely baggage updates and delivery arrangements
- Ensure a professional and empathetic passenger experience while resolving baggage issues under time pressure
- Coordinate with ramp teams, Ground Handling Agents (GHAs), delivery services, and airline staff to facilitate accurate baggage transfers
- Prepare and maintain the baggage service office and bagroom in a clean, organized, and operational state
- Support boarding operations, including special service assistance and communication with gate agents
- Monitor flight arrivals to proactively assist with irregular operations and expedite baggage handling
- Collaborate with airline partners to ensure baggage regulations, transfer procedures, and safety protocols are upheld
- Respond to baggage claim escalations in a calm and solutions-focused manner
- Maintain documentation accuracy and follow all airport, TSA, and airline procedures
- Deliver excellent customer service in a fast-paced, international terminal
Requirements
What You Bring
Schedule
Benefits
Pay & Benefits
[job_alerts.create_a_job]
Baggage Service Agent • San Francisco, CA, US
[internal_linking.similar_jobs]
We are seeking an experienced Freight Forwarding Specialist with strong Import and Export expertise to join our growing logistics team.
The ideal candidate will have hands-on experience in a Freight...[show_more]
Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly traine...[show_more]
We’re not just in the car business — we’re in the.At our core, we don’t sell radiators or brake pads — we deliver.We make sure your spouse isn’t stranded at 8 pm...[show_more]
Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home.
Field Sales Representatives at AT&T are driven to connect – ...[show_more]
Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...[show_more]
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...[show_more]
Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...[show_more]
No prior automotive industry experience is required to apply!.Begin your automotive career with one of the most recognizable brands around!.
The Service Advisor is the critical link between customer...[show_more]
Zilliz is a fast-growing startup developing the industry’s leading vector database company for enterprise-grade AI.Founded by the engineers behind Milvus, the world’s most pop...[show_more]
Airline Customer Service Agent (SPANISH SPEAKERS) AM / PM Shift.Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to internationa...[show_more]
The Baggage Agent provides support to the Baggage Service Office, assisting the airline ticket counter staff with the loading of passenger luggage onto the conveyer belt and spacing out luggage to ...[show_more]
Customer Service / Operations Agent - Freight Forwarding.Location : South San Francisco, CA (Onsite).Industry : Freight Forwarding / Global Logistics.
Schedule : Monday-Friday, 9 : 00 AM - 6 : 00 PM.Our clien...[show_more] Job Title : Customer Service and Billing Agent, Air Import.Reports To : Import Operations Supervisor.Location : South San Francisco, CA (Onsite).
Industry : Freight Forwarding / Global Logistics.Schedule...[show_more] Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...[show_more] 
Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.
Click apply for complete details on the recruitment incentive detail...[show_more]
We are in search for Leasing Agents in the San Francisco Bay Area.The Leasing Agent is responsible for leasing and administrative support.
This position requires outstanding interpersonal and time m...[show_more]
Do you want to change the world? Zipline is on a mission to transform the way goods move.Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and...[show_more] Airline Customer Service Agent (JAPANESE SPEAKERS) AM Shift.Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international ...[show_more]
Freight Forwarding Agent
AppleOne • South San Francisco, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Air Interdiction Agent
US Customs and Border Protection • Oakland, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Automotive - Service Advisor
A&A Redwood General Inc • Redwood City, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Spanish Field Sales Representative
AT&T • Redwood City, California, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Border Protection Pilot (Hiring Immediately)
U.S. Customs and Border Protection • Oakland, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote Customer Service Agent
MCI • San Francisco, CA, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Air Interdiction Agent (Hiring Immediately)
U.S. Customs and Border Protection • SF, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Advisor
Toyota 101 • Redwood City, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Enterprise Account Executive - SF Bay Area
Zilliz • Redwood City, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Airline Customer Service Agent (SPANISH SPEAKERS) AM / PM shift - $22.35 w Health / $24.70 wo
Hallmark Aviation • San Francisco, CA, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Baggage Agent
ABM Industries • South San Francisco, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Air Export Customer Service / Operations Agent
Staffmark Group • South San Francisco, CA, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Service and Billing Agent, Air Import
Staffmark Group • South San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Air Interdiction Agent - Elite Law Enforcement Team (Hiring Immediately)
U.S. Customs and Border Protection • SF, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Special Agent, $40,000 Recruitment Incentive
The United States Secret Service • San Francisco, CA, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Leasing Agent
Bridge Housing Corporation • Berkeley, CA, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Flight Test Operator (Contractor)
Zipline • Half Moon Bay, CA, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Airline Customer Service Agent (JAPANESE SPEAKERS) AM shift - $22.35 w Health / $24.70 wo
Hallmark Aviation • San Francisco, CA, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]