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Aftermarket/OEM Sales Manager
Aftermarket/OEM Sales ManagerHarlan Global Manufacturing • Kansas City, KS, US
Aftermarket / OEM Sales Manager

Aftermarket / OEM Sales Manager

Harlan Global Manufacturing • Kansas City, KS, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Description :

The Aftermarket / OEM Sales Manager is responsible for leading sales initiatives for original equipment manufacturer (OEM) and aftermarket parts and services. This role drives revenue growth through strategic account management, customer relationship development, and market expansion within the industrial and specialty vehicle sectors. The manager ensures customer satisfaction, identifies new sales opportunities, and collaborates with production and engineering teams to deliver high-quality solutions that meet client needs.

Key Responsibilities :

  • Develop and execute sales strategies to achieve OEM and aftermarket revenue targets.
  • Build and maintain strong relationships with distributors, dealers, and end customers.
  • Identify and pursue new business opportunities within existing and emerging markets.
  • Manage and grow OEM accounts, ensuring alignment with production schedules and customer demand.
  • Oversee aftermarket parts programs, including pricing, promotions, and product availability.
  • Collaborate with supply chain, production, and engineering teams to ensure timely delivery and technical accuracy of parts and components.
  • Forecast sales trends and prepare regular performance and market reports for management.
  • Monitor competitor activity and market conditions to inform strategic planning.
  • Lead, train, and support sales representatives or distributors to achieve consistent performance.
  • Represent the company at trade shows, industry events, and customer meetings.
  • Support warranty, service, and technical support teams in resolving customer issues.

Requirements : Qualifications :

Education & Experience :

  • Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
  • Minimum 5–7 years of experience in sales management within manufacturing, automotive, or industrial equipment sectors.
  • Proven success managing OEM or aftermarket sales channels.
  • Skills & Competencies :

  • Strong knowledge of mechanical components, parts distribution, and supply chain processes.
  • Excellent negotiation, communication, and customer service skills.
  • Analytical and strategic thinker with strong business acumen.
  • Proficient in CRM software and Microsoft Office Suite.
  • Ability to travel domestically and internationally as needed (up to 30%).
  • Key Performance Indicators (KPIs) :

  • Achievement of annual sales and margin targets.
  • Growth of key accounts and new customer acquisition.
  • Customer satisfaction and retention rates.
  • Inventory turnover and forecast accuracy.
  • Dealer / distributor performance improvement.
  • Work Environment :

    This role operates in a professional office and manufacturing environment. Occasional visits to customer sites, trade shows, and production facilities are required.

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