General Manager

Opportunity : General Manager

Step into a high-visibility leadership role at Courtyard San Diego Downtown, where you'll guide a busy urban hotel through strong commercial performance and a culture of genuinely warm service. You'll oversee daily operations, shape team standards, and partner closely with sales and revenue leaders to position the property competitively in the heart of the city. This role is ideal for a leader who thrives on accountability, team development, and delivering consistent results in a fast-moving market.

Your Growth Path

Area General Manager - Regional Director of Operations Vice President of Operations

Your Focuses

Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards.

Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

Associate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel management experience required.

HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational / Professional Development Technology Reimbursements.

The salary range for this position is $160,000 to $170,000 annually.

This company is an equal opportunity employer.