Import Analyst

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following :

ï Run client files in production.

ï Troubleshoot and resolve file exchange issues.

ï Test troubleshoot and coordinate file imports.

ï Liaison between the client and programmers on new layouts / enhancements.

ï Document and maintain import instructions.

ï Ensure import files are processed in a timely manner so as to meet all SLA requirements.

ï Provide support and be cross trained on departmental staff duties.

QUALIFICATIONS AND REQUIREMENTS

ï Excellent telephone etiquette and verbal communication skills.

ï Customer service driven.

ï Strong attention to detail and accuracy.

ï Must possess the ability to coordinate functions with other departments in order to meet objectives in a

timely manner.

ï High technical aptitude including Excel Word and other computer processes / programs preferred.

ï Good mathematical and written communication proficiency preferred.

EDUCATION

Bachelors Degree preferred or equivalent work experience

PHYSICAL DEMANDS The Import Analyst position requires sitting standing and occasional light lifting.

Required Experience :

IC

Key Skills

Children Activity,Google Analytics,General Insurance,API,Data Warehousing,Administration Support

Employment Type : Full-Time

Experience : years

Vacancy : 1