Sales Specialist

Functieomschrijving

Dimension Data’s Hybrid Networks practice is a practice within the Intelligent Infrastructure Go-to-Market. As a Sales Specialist in the Hybrid Networks practice, your primary objective is to take the Hybrid Networks products and services into the market; work with existing and prospective clients to develop their network modernisation roadmaps and to drive the sale of Dimension Data’s LAN, WAN and Hosting products and services to increase Dimension Data’s share of wallet within the market.

The role requires you to engage with clients from a sales and high level consulting perspective as well as to be a liaison between different stakeholders within the Dimension Data business and the greater NTT group. You will also be responsible for working with members of the Intelligent Infrastructure GTM and Client Management teams to ensure clients are serviced across all stages of the sales and post-sales cycle.

As a Sales Specialist, you will perform the function of technical sales person within the accounts and opportunities on which you work. As a Sales Specialist, you are required to ensure that the accounts allocated to you are well administered, that your clients receive good service and that you seek opportunities to strengthen the Dimension Data’s brand and presence within the client base.

Requirements

• Interface with clients in a professional manner with emphasis on building client relationships
• Develop an understanding of the clients’ business, services and technology needs
• Establish credibility with the client
• Promote the Hybrid Networks practice products and services to allocated accounts and prospective clients.
• Have an awareness of Cloud computing and the impact cloud has on IT infrastructure
• Work with the Technical and Services Architects to develop client roadmaps
• Create low to medium complexity bill of materials
• Ensure the timely submission of quality proposals, quotations and RFP responses
• Support high client satisfaction ratings through proactive sales engagements
• Ensure accurate sales forecasting, planning, and processes adherence
• Contribute to the account planning process for strategic accounts
• Ensure that the sales repository is updated and used as the primary storage point for all client related documentation
• Work together with GTM Practice Leads and GM’s, Project Managers, Solution Architects and Vendors, as applicable, to deliver the appropriate solutions to our clients
• Drive the sales and presales cycles to ensure alignment of solutions and ability to deliver
• Achieve sales targets
• Align sales strategy to company strategy and drive strategic products and services into the market
• Work closely and effectively with other team members and maintain good relationships with your colleagues, our partners and your clients.
• Participate in departmental administrative functions including meetings, billing submissions, training, evaluations, etc.

Learning, Growth & Innovation

• Learn about Software Defined Infrastructure, Hosting and Cloud Computing
• Learn about Dimension Data’s products and services
• Learn about the commercial and operational models required for a successful migration to Public Cloud providers.
• Learn about service delivery models and standards e.g. ITIL
• Take accountability for your own growth
• Assume additional responsibilities as required

Qualification / Professional Registrations

• Tertiary education; minimum bachelor’s degree

Experience

• 3 - 5 years Sales Experience is required as well as a passion for sales and solving clients’ business and IT challenges is critical to success in the role
• 3 -5 years’ experience selling LAN and WAN products and services
• Advanced Microsoft skills: Excel, Word, PowerPoint and Outlook
• Commercial modelling and business case preparation
• Excellent interpersonal skills and presentation skills
• Excellent oral and written communication skills
• Negotiation skills
• Analytical skills
• Ability to build strong relationships