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RN Director - Behavioral Health - Edmond Medical Center
RN Director - Behavioral Health - Edmond Medical CenterOU Health • Edmond, OK, US
RN Director - Behavioral Health - Edmond Medical Center

RN Director - Behavioral Health - Edmond Medical Center

OU Health • Edmond, OK, US
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Position Title :

RN Director - Behavioral Health - Edmond Medical Center

Department :

Geriatric Psychiatric

Job Description :

New to OU Health? Ask your recruiter about our competitive total rewards!

Location : Edmond Medical Center

Shift Available : Full Time (40 hrs / week)

Behavioral Health is proud to offer services to patients 55 years +. Services include senior inpatient behavioral health, senior intensive outpatient program, medical detox and outpatient psychiatry. The behavioral health until consists of 17-beds and is not on call unit.

General Description : Plans, organizes, directs, defines and controls services provided with the Behavioral Health Program. Must demonstrate an ability to provide specified services to meet the legal, organizational, hospital and medical staff guidelines.

Essential Responsibilities :

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Program Operations : Demonstrates responsibility and accountability for department.

Provides leadership for Behavioral Health programming and development across assigned departments

  • Provides leadership to effectively manage department operations as measured through FTE’s, Core Measures and financial expectations being met on an annual basis
  • Service : Leads Customer and Patient Satisfaction process.

    • Develops customer and patient satisfaction process; tracking for follow-up monthly

  • Demonstrates respect to customer and patient
  • Define and implement service excellence standards
  • Seeks to educate customers and patients
  • Takes action to meet customer needs and concerns as evidenced by written action plans
  • Finance : Demonstrates responsibility and accountability in managing productivity standards.

    • Monitors departmental revenues monthly and annually initiates action plans as appropriate to meet financial targets and goals

  • Monitors and optimizes expense controls monthly and annually initiates action plans as evidenced through monthly MOR
  • Work to maximize productivity and service delivery
  • Demonstrates knowledge of key financial indicators as evidenced through meeting budget parameters annually and instituting action plans monthly if not meeting budgeted targets
  • People : Provides leadership for the delivery of safe and quality care across Behavioral Health services.

    • Manages performance through regular reviews for direct reports at 90 day, 6 month and yearly process

  • Provides leadership in managing, facilitating and communicating organizational goals both internally and externally
  • Ensures new employees are oriented to specific job duties through review of orientation checklist within 90 days of hire
  • Operates with integrity by being accountable to timelines and deadlines
  • Remains open to ideas through holding open forums with staff quarterly to solicit ideas
  • Team Building : Provides leadership to build a successful team.

    • Develops direction for staff; provides written annual plan

  • Develops structure; provides written annual plan
  • Facilities goal setting; provides written annual plan
  • Involves others in decision making process throughout above written plan formulation
  • Performance Improvement : Provides methods and metrics to measure PI along with facility process.

    • Develop PI dashboard

  • Implement PI plan
  • Participate in facility PI process
  • Work to establish proven outcomes process
  • Integrity : Incorporates the values of the Ethics and Compliance program of the facility.

    • Behaves ethically and honestly as demonstrated through training / education modules

  • Fosters trust in relationships; no employee complaints without resolution as dictated through action plans
  • Allocates resources effectively and ethically OU Health standards and regulatory standards
  • Actions consistent with code of conduct
  • Communication : Demonstrates effective communication skills to deliver appropriate message concerning unit operations.

    • Communicates with physician leaders, e.g., Psychiatrist(s), Hospitalist(s), Residents

  • Communicates with staff (see People section above)
  • Communicates with customer and patients (see People section above)
  • Business Development : Leads business development efforts for assigned departments.

    • Participates in the development of business development plans.  Business plan to be completed annual by end of January in conjunction with Business Development designee / staff, with measurable objective goals.  Monthly reports to follow.

  • Promotes practical business development methods
  • Sets realistic but aggressive business development goals
  • Monitors business development efforts
  • Growth : Meet or exceed program performance expectations.
  • Quality : Maintains enterprise quality standards and metrics.

    • Implement core measures

  • Maintains compliance to local, state and federal compliance agencies
  • Meet HBIPS / Core Measures benchmarks
  • Patient Treatment Program standards are met

    • General Responsibilities :

  • Performs other duties as assigned

    • Minimum Qualifications :

    Education :

  • Master's degree in Nursing, Business, Healthcare Administration or relevant field of study required.
  • Bachelor of Science in Nursing (BSN) from an accredited school of nursing required.

    • Experience :   5 to 7 years of progressive leadership experience required, with at least 5 years experience in the psychiatric or behavioral health field.

    License(s) / Certification(s) / Registration(s) Required :

  • Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate compact RN License (eNLC) with established Oklahoma residency within 6 months.
  • Specialty certification in RN Leadership or Behavioral Health preferred.

    • Knowledge, Skills and Abilities :

  • Demonstrated excellence in the principles of behavioral health administration.
  • Demonstrated ability to organize, manage, promote and thoroughly evaluate an inpatient service program.
  • Knowledge of academic medical center structure, service-line structures, institutional governance and hierarchy of decision process.
  • Skills in planning, coordinating and measuring departmental activities.
  • Demonstrated business acumen and managerial functions such as experience with performance improvement tools, using metrics to drive decisions, maintain a budget, report writing and solve practical problems.
  • Ability to leverage resources, including technology, to manage multiple competing priorities and deliver on organizational goals.
  • Knowledge of industry standards to aid strategic decisions, problem solve and calculate risk.
  • Ability to think creatively and strategically to successfully mediate with individuals / groups.
  • Cognizant of unconscious and systemic bias in care delivery and business operations.
  • Demonstrated ability to overcome obstacles to cooperation and to foster harmonious relations.
  • Ability to maintain integrity and trust among leadership and staff.
  • Proven ability to lead and motivate individuals, groups / cross-functional teams and provide project management support.
  • Strong written and oral communication skills characterized by candor, openness, integrity and ability to be diplomatic.

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    OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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    Rn Behavioral Health • Edmond, OK, US

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