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Database Administrator - Email Marketing Systems and Client Services
Database Administrator - Email Marketing Systems and Client ServicesDatabase USA • Dayton, OH, United States
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Database Administrator - Email Marketing Systems and Client Services

Database Administrator - Email Marketing Systems and Client Services

Database USA • Dayton, OH, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Us

We are a high-volume email marketing provider, helping clients send millions of messages, manage subscriber lists, and maintain strong deliverability. Our infrastructure spans Microsoft SQL Server, Linux-based email sending services across multiple cloud platforms, Amazon S3 storage, and a suite of internal .NET applications.

We are seeking a hybrid Database Administrator to ensure our systems run smoothly end-to-end. This role combines database administration, email system operations, client services, and general infrastructure oversight. The position is hands?on but also requires ownership of day?to?day stability and client satisfaction.

Key Responsibilities

Database Administration (Core)

  • Manage, optimize, and monitor large Microsoft SQL Server environments.
  • Implement backup / recovery strategies, high availability, and performance tuning.
  • Troubleshoot and resolve database issues in production and test environments.

Client Services & Operations

  • Serve as a key point of contact for client requests and technical support tickets.
  • Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage.
  • Test and validate changes, patches, and system updates.
  • Document support processes and maintain operational runbooks.

    • Email Systems & Infrastructure

  • Oversee email delivery platforms hosted on Linux servers across multiple cloud providers .
  • Configure and troubleshoot email standards and protocols : SMTP, MIME, DKIM, SPF, DNS.
  • Monitor deliverability, bounce handling, and feedback loops.
  • Manage S3-based storage workflows tied to large-scale email operations.
  • Ensure uptime and smooth operation of dozens of in-house .NET applications (no development required, but operational oversight expected).

    • Qualifications

  • 5+ years of SQL Server DBA experience.
  • Familiarity with Linux server administration in cloud hosting environments.
  • Strong knowledge of email technologies : SMTP, MIME, DKIM, SPF, DNS.
  • Experience managing client services / support operations (ticketing systems, client communication).
  • Practical experience with cloud storage (S3 or equivalent) .
  • Strong troubleshooting and problem-solving skills across heterogeneous systems.

    • We are based in Dayton, OH.

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