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Security Guard operations manager- Arizona
Security Guard operations manager- ArizonaAdvanced Professional Security • Phoenix, AZ, US
Security Guard operations manager- Arizona

Security Guard operations manager- Arizona

Advanced Professional Security • Phoenix, AZ, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Are you an experienced security professional looking for a new challenge in the dynamic landscape of Arizona? Look no further! Advanced Professional Security is expanding into the Valley and seeking a passionate, high-energy Security Manager to lead our team to success.

As a newcomer to the Valley, we bring with us a wealth of experience and a commitment to excellence in security services. We are determined to gain a significant market share in this expanded territory, and we need a dedicated manager with vast experience and a drive for success to help us achieve our goals.

Position : Security Manager

Location : Arizona (Valley)

About Us :  At Advanced Professional Security, we pride ourselves on providing top-notch security solutions tailored to our clients' needs. With our expansion into Arizona, we are poised to become a prominent player in the security industry, and we are seeking a skilled manager to lead the charge.

Role Responsibilities :

  • Oversee all aspects of security operations in the Arizona territory, including standing guard, vehicle patrols, scheduling, training, and customer service.
  • Develop and implement strategic plans to gain market share and drive business growth.
  • Lead, mentor, and motivate a team of security professionals to deliver exceptional service and meet performance targets.
  • Foster strong relationships with clients to understand their needs and exceed their expectations.
  • Ensure compliance with all regulatory requirements and company policies.

Requirements :

  • Proven experience in all aspects of security operations, including standing guard, vehicle patrols, scheduling, training, and customer service.
  • Strong leadership skills with the ability to inspire and empower team members.
  • Excellent communication and interpersonal skills.
  • High energy and a passion for driving business growth.
  • Ability to thrive in a fast-paced, challenging environment.

    • What We Offer :

  • Competitive salary commensurate with experience.
  • Opportunity to be part of a growing company and make a significant impact.
  • Supportive work environment that encourages innovation and professional development.
  • Chance to work with a dynamic team committed to excellence.

    • If you are ready to take on the challenge of helping a business grow and thrive in Arizona, we want to hear from you! Join us in our mission to become the leading security provider in the Valley.

    To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to welcoming you to the Advanced Professional Security team!

    Advanced Professional Security is seeking a highly motivated and experienced Security Guard Operations Manager to oversee our security staff and ensure the smooth operation of our security services. The ideal candidate will be tech-savvy, with excellent organizational and communication skills, capable of managing staff, scheduling, and client relations efficiently.

    Key Responsibilities

    1. Staff Management

  • Supervise and manage security guard staff, ensuring compliance with company policies and procedures.
  • Facilitate hiring processes for new guards, ensuring open availability for all shifts.
  • Maintain staffing levels to ensure coverage of all posts using flex guard staff as needed.
  • Manage and approve time cards for security staff.

    • 2. Scheduling Oversight

  • Oversee and manage scheduling using TrackTik software.
  • Ensure all shifts are adequately covered and manage any scheduling conflicts or changes.
  • Coordinate with flex guards to fill gaps in the schedule.

    • 3. Training Initiatives

  • Facilitate ongoing training and development programs for security staff.
  • Ensure all staff are up-to-date with required certifications and training.

    • 4. Client Communication

  • Act as the primary point of contact for clients regarding staff performance and service quality.
  • Address and resolve client concerns promptly and professionally.
  • Regularly communicate with clients to ensure their security needs are met.

    • 5. Technology Utilization

  • Use a variety of technologies and software, including TrackTik, to manage operations efficiently.
  • Ensure staff are trained in the use of relevant technologies and systems.

    • Qualifications

  • Proven experience in a security management or similar role.
  • Strong knowledge of security procedures and protocols.
  • Proficiency in using TrackTik and other scheduling or security management software.
  • Excellent organizational and time-management skills.
  • Strong leadership and communication abilities.
  • Ability to handle high-stress situations and make sound decisions quickly.
  • Tech-savvy with the ability to learn and adapt to new technologies.

    • Education and Experience

  • High school diploma or equivalent required; college degree preferred.
  • Minimum of 3-5 years of experience in security management.
  • Experience in staff supervision, scheduling, and client relations.

    • Working Conditions

  • Must be able to work flexible hours, including evenings, weekends, and holidays as needed.
  • May require occasional travel to various sites and client locations.

    • Benefits

  • Competitive salary based on experience.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.

    • Advanced Professional Security is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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