Front Desk Receptionist

Job Description

Job Description

Demi's Dog House, a well-established boutique dog daycare, cage-free boarding, and grooming facility located between River Oaks and Midtown, is seeking a dedicated full-time Front Desk Receptionist to join our professional and team-oriented environment.

Pay : This customer service position offers competitive pay ranging from $14 - $18 per hour .

Benefits :

• Health, dental, and vision
• Flexible schedule
• Growth opportunities
• Employee discounts on services and retail items

If this sounds like the right customer service opportunity, keep reading!

SCHEDULE FOR OUR FRONT DESK RECEPTIONIST :

This is a full-time customer service position with the option to work approximately 30 hours per week if preferred. Shifts vary but will always be within our business hours of 7 : 00 a.m. to 7 : 00 p.m. on weekdays and 9 : 00 a.m. to 5 : 00 p.m. on weekends. Weekday shifts include morning hours from 6 : 45 a.m. to 1 : 30 p.m., afternoon hours from 1 : 00 p.m. to 7 : 00 p.m., or a double shift from 6 : 45 a.m. to 11 : 30 a.m. and 1 : 00 p.m. to 7 : 00 p.m. Weekend shifts are from 9 : 00 a.m. to 5 : 00 p.m., and some weekends and holidays will be scheduled on a rotating basis.

YOUR ROLE AS A FRONT DESK RECEPTIONIST :

As a Front Desk Receptionist, you will serve as the first point of contact for clients and their pets, ensuring every guest receives a warm and professional welcome. Your responsibilities will include greeting and checking in clients, managing phone, text, and email communications, and coordinating appointments and reservations for grooming, daycare, and boarding services. You will handle payment processing, maintain client and pet records, and verify vaccine documentation to ensure all information is accurate and up to date. Throughout the day, you will communicate closely with team members using walkie-talkies to share updates about dogs and facility operations. This position is fast-paced and hands-on; in addition to administrative tasks, you will assist with light cleaning, laundry, leashing dogs for pickup, and other daily needs that support the smooth operation of the business. You will remain actively engaged with clients, staff, and dogs, contributing to the welcoming and efficient atmosphere that defines Demi's Dog House.

In order to do this, you'll need the following :

Some college, an associate's or bachelor's degree, and a valid driver's license are preferred (for occasional pet transport in emergencies). Experience in an animal-related industry, such as daycare, boarding, veterinary, or shelter, is also a plus.

OUR COMPANY

Located between Montrose and Midtown, Demi's Dog House treats every pup like part of the family. As Houston's boutique leader in dog daycare, boarding, and grooming, we provide personalized care for both pets and their owners. Our team enjoys a hands-on, safe, and fun environment where dogs of all sizes can play, socialize, and rest in our indoor and outdoor spaces. By joining us, you become part of a team that values attention to detail, compassion, and creating a positive experience for every dog and client. Start your journey with us today!

BE OUR NEW FRONT DESK RECEPTIONIST!

Submit your information through our mobile-friendly application and take the next step toward joining the dedicated customer service team!

Must have the ability to pass a background check.

Job Posted by ApplicantPro