Account Manager, Financial Services New York, New York, United States

Account Manager, Financial Services

The Account Manager, Financial Services is responsible for developing three-dimensional relationships with customers and key stakeholders in order to effectively retain and grow our customer base. In this role, you will serve as our Financial clients' main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. You'll need to be versatile. You will work with a variety of clients from Hedge Funds, Asset Managers, Investment Banks to Private Equity and more. In this role, you'll be expected to collaborate with account executives, identifying new business opportunities to help expand our footprint within each client account.

While key performance indicators include retention rate and the identification of growth opportunities, the responsibilities of Account Managers go much deeper. The team also extracts a wealth of knowledge from our clients, bringing that internally to product, marketing, and sales teams in order to maximize the effectiveness of our business' strategy and communication.

Who You Are :

• Relationship-driven : You have a strong ability to develop instant rapport with new people and you've demonstrated success at managing and growing relationships within Fortune 1000 clients and / or financial services companies
• A subject matter expert : You excel at what you do and know how to succeed within your role this includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics
• Energetic and Creative : You possess a natural intellectual curiosity with the ability to learn and adapt quickly
• You understand our business : We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment;
• Committed to delivering results : You set the example for grit, work ethic, initiative, enthusiasm, and commitment amongst your peers.
• A strong communicator : You'll regularly be engaged with anyone from an Analyst to a C-level executive and that requires exceptional oral, written, and presentation skills. You'll need to distill and explain complex issues in simple terms.

What You'll Do :

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience / expertise and may vary from the amounts listed below.

$100,000 - $110,000 USD

You may also be offered a performance-based bonus, equity, and a generous benefits program.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

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