A company is looking for a Client Success Renewals Specialist.
Key Responsibilities
Manage client contract renewals and documentation in Salesforce
Lead clients through onboarding and support them with data management and issue resolution
Generate client engagement reports and assist in account planning discussions
Required Qualifications
1-3+ years of experience in life sciences
2-4 years of experience in customer support or client management
Previous experience reviewing legal documents / contracts
Ability to work independently in a fast-paced environment
Strong analytical and process-oriented mindset
Client Specialist • Austin, Texas, United States