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Reception Operations Admin
Reception Operations AdminBath Tune-Up Charleston, SC • Johns Island, SC, US
Reception Operations Admin

Reception Operations Admin

Bath Tune-Up Charleston, SC • Johns Island, SC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement

Multitasker Precise TechSmart

About the Role

This inoffice hybrid position plays a critical support role across sales, operations, and production within a dynamic Bath remodeling business. Youll be the glue that holds the admin side of the business togetherbalancing scheduling, job tracking, customer communication, and backend sales / reporting functions.

Youll work directly with the owner and the field production team to ensure client experiences are smooth, jobs are closed out efficiently, and reporting is clean and actionable.

What Youll Do

Sales & Owner Support

  • Maintain up-to-date CRM records, track leads, and ensure timely customer follow-ups
  • Prepare documents (agreements, review product orders) and communicate with clients
  • Run reports and create / update advanced spreadsheets (SUMIFS, INDEXMATCH, PivotTables, etc.) Know excel and know your formulas for advanced report creation.
  • Handle scheduling of client consultations, installations, and follow-up appointments
  • Support owner with time-block management, priority tracking, and inbox follow-up

    • Operations & Production Support

  • Coordinate jobsite readiness : ensure deliveries are tracked, and that measures for production teams are put in to place.
  • Communicate with subcontractors or team leads about daily / weekly schedules
  • Update project boards, checklists, and production calendars (Buildertrend or similar)
  • Assist with permitting paperwork, vendor orders, and supplier communications
  • Help with job close-out, client feedback collection, and warranty documentation

    • What You Bring

  • Advanced Excel skills : You can create dashboards, use lookup formulas and conditional logic, and format reports professionally
  • Fast learner, tech-savvy : You pick up new software fastespecially CRM, project management, or ERP platforms
  • Organized & driven : You love lists, keep tight timelines, and hold others (and yourself) accountable
  • Strong communicator : Friendly, clear, and professional with clients and crews alike
  • Customer-first mindset : You care about creating a seamless and pleasant experience from sale to install
  • Work ethic & accountability : You show up, follow through, and don't need micromanaging

    • Bonus Points For

  • Experience in home remodeling, field ops, or supporting construction teams
  • Familiarity with Buildertrend, ServiceMinder, Trello, or similar tools
  • Prior work supporting both a sales team and a field team simultaneously
  • Ability to create standard operating procedures or automate workflows using tech tools

    • What Success Looks Like (First 90 Days)

  • Sales dashboard and project calendars are up-to-date and trusted by the team
  • Job folders are fully prepped and closed out with minimal owner oversight
  • Client communication is timely, documented, and professional
  • Production runs smoother due to your proactive scheduling and follow-up
  • The owner can focus on growth while you run the day-to-day admin reliably

    • Work Details

  • Location : On-site in Charleston, SC
  • Schedule : MondayFriday, full-time
  • Pay & benefits : Competitive base pay
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